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  1. Arun@Parallels
    Post

    Need trial version of PD 13 to work

    Hi @TeresaD , please try uninstalling and reinstalling Parallels Desktop for Mac and check if that works.
    Post by: Arun@Parallels, Feb 2, 2018 in forum: Installation and Configuration of Parallels Desktop
  2. Arun@Parallels
    Post

    Unable to Create Disk Image from Recovery

    Hi @IanL5 , please check if the recovery partition is encrypted.
    Post by: Arun@Parallels, Feb 1, 2018 in forum: Installation and Configuration of Parallels Desktop
  3. Arun@Parallels
    Post

    Installation of Parallels 13

    Hi @LawrenceD1 , please check this article and let us know if that works.
    Post by: Arun@Parallels, Feb 1, 2018 in forum: Installation and Configuration of Parallels Desktop
  4. Arun@Parallels
    Post

    Windows 10 Update, 1709, Install Reboot Fails

    Hi @zjgolf44 , please try resetting the virtual machine by clicking Actions > Reset and check if that works.
    Post by: Arun@Parallels, Feb 1, 2018 in forum: Windows Virtual Machine
  5. Arun@Parallels
    Post

    Should I install Windows 7, 8 or 10?

    Hi @ArtyP , please go through this blog to know about the system requirements for Parallels Desktop 13 for Mac.
    Post by: Arun@Parallels, Jan 31, 2018 in forum: Windows Virtual Machine
  6. Arun@Parallels
    Post

    Need to move Parallels 10 license to new Mac

    Hi @joe13 , we have made the changes. Please try activating it now.
    Post by: Arun@Parallels, Jan 31, 2018 in forum: Installation and Configuration of Parallels Desktop
  7. Arun@Parallels
    Post

    Parallels desktop 10: "You have reached the maximum number of activations available"

    Hi @Lindhorst , we have made the changes. Please follow the instructions below: 1. Quit Parallels Desktop, then try to activate after launching...
    Post by: Arun@Parallels, Jan 31, 2018 in forum: General Questions
  8. Arun@Parallels
    Post

    how to deactivate my Parallel Desktop license key and transfer to my new Mac

    Hi @joe13 , we have made the changes. Please follow the instructions once again.
    Post by: Arun@Parallels, Jan 31, 2018 in forum: Licensing and Activation
  9. Arun@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hi @joe13 , Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the...
    Post by: Arun@Parallels, Jan 31, 2018 in forum: General Questions
  10. Arun@Parallels
    Post

    Should I install Windows 7, 8 or 10?

    Hi @ArtyP , all the versions will run exceptionally well as you have enough space on Windows or Mac (50-60 GB recommended) . If you experience any...
    Post by: Arun@Parallels, Jan 30, 2018 in forum: Windows Virtual Machine
  11. Arun@Parallels
    Post

    HOW DO I CANCEL MY PURCHASE!

    Hi @colinm5 , we have initiated the refund and sent you an email confirmation.
    Post by: Arun@Parallels, Jan 30, 2018 in forum: Installation and Configuration of Parallels Desktop
  12. Arun@Parallels
    Post

    Should I install Windows 7, 8 or 10?

    Hi @ArtyP , you can check with the software vendor regarding which Windows version is best to work with , as all the 3 version are compatible to...
    Post by: Arun@Parallels, Jan 30, 2018 in forum: Windows Virtual Machine
  13. Arun@Parallels
    Post

    Does Parallels work with thermal printers?

    Hi @ricksure, you can check with Microsoft if they have any trial version of Windows.
    Post by: Arun@Parallels, Jan 30, 2018 in forum: General Questions
  14. Arun@Parallels
    Post

    Registered key with wrong account

    Hi @TexasBammaW , if you are able to login to your current account , you can move the license key to another account by following the steps...
    Post by: Arun@Parallels, Jan 30, 2018 in forum: General Questions
  15. Arun@Parallels
    Post

    Does Parallels work with thermal printers?

    Hi @ricksure , we have a 14 days free trial for Parallels Desktop for Mac, you can activate it and check the compatibility of the printer model...
    Post by: Arun@Parallels, Jan 30, 2018 in forum: General Questions
  16. Arun@Parallels
    Post

    HOW DO I CANCEL MY PURCHASE!

    Hi @colinm5 , We can initiate the refund if you are not using Parallels Desktop anymore. Please let us know if you would like to have a refund.
    Post by: Arun@Parallels, Jan 30, 2018 in forum: Installation and Configuration of Parallels Desktop
  17. Arun@Parallels
    Post

    Networking issues

    Hi @JoeP6 , if you experience any issues with internet , please follow steps suggested in the article which might help.
    Post by: Arun@Parallels, Jan 30, 2018 in forum: Installation and Configuration of Parallels Desktop
  18. Arun@Parallels
    Post

    Registered key with wrong account

    Hi @TexasBammaW , have you tried resetting the password for your old account?
    Post by: Arun@Parallels, Jan 29, 2018 in forum: General Questions
  19. Arun@Parallels
    Post

    Folder & Files Shortcuts on Windows Desktop Disappear

    Hi @GalenF , please try Actions > Reinstall Parallels Tools and check if that helps.
    Post by: Arun@Parallels, Jan 29, 2018 in forum: Windows Virtual Machine
  20. Arun@Parallels
    Post

    "Your Product Activation Key Reached Its Activation Limit..."

    Hi @parallelso , we have made the changes. Please try to activate it now.
    Post by: Arun@Parallels, Jan 27, 2018 in forum: Installation and Configuration of Parallels Desktop
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