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  1. Arun@Parallels
    Post

    Issue with all web certificates being unsecured and not able to install parallels tools

    Hi @DominicJ, please help us with the problem report ID, we will check and help you out.
    Post by: Arun@Parallels, Feb 24, 2018 in forum: Installation and Configuration of Parallels Desktop
  2. Arun@Parallels
    Post

    cannot even login the account

    Hi @danielding , please try uninstalling and reinstalling Parallels Desktop for Mac application and check if that helps.
    Post by: Arun@Parallels, Feb 24, 2018 in forum: macOS Virtual Machine
  3. Arun@Parallels
    Post

    윈도우 화면이 흑백으로 나옵니다

    Hi @LeeH5 , please click on Windows icon > Settings > Ease of access >turn off the color filter and check if this works. Thanks!
    Post by: Arun@Parallels, Feb 24, 2018 in forum: macOS Virtual Machine
  4. Arun@Parallels
    Post

    knetterend geluid bij opstart win 7

    Hi @kurt3 , this might be an issue with Parallels Audio drivers. Please try Actions > Reinstall Parallels Tools and check if that helps.
    Post by: Arun@Parallels, Feb 24, 2018 in forum: Installation and Configuration of Parallels Desktop
  5. Arun@Parallels
    Post

    Regular crashing after upgrading to Desktop 13 and High Sierra

    Hi @PhilipF4 , please clear the temp files on your Windows virtual machine and perform clean boot and check if that helps.
    Post by: Arun@Parallels, Feb 24, 2018 in forum: Windows Virtual Machine
  6. Arun@Parallels
    Post

    Improve Performance with HiDPI resolution

    Hi @khalid2 , is it affecting the overall performance or any lagging issues only in display?
    Post by: Arun@Parallels, Feb 24, 2018 in forum: Parallels Desktop for Mac Feature Suggestions
  7. Arun@Parallels
    Post

    Transferring your PC stuck on Preparing to transfer

    Hi @RobertH34 , we are glad that your issue is resolved. Please reach us anytime for further assistance.
    Post by: Arun@Parallels, Feb 24, 2018 in forum: General Questions
  8. Arun@Parallels
    Post

    17 Million Gb needed for Windows 10, Really?

    Hi @GraceC , can you please move the pvm file to a different hard disk and check if that helps?
    Post by: Arun@Parallels, Feb 23, 2018 in forum: Windows Virtual Machine
  9. Arun@Parallels
    Post

    How to delete parallels account

    Hi @HirokazuT , as per your request we have disabled your account.
    Post by: Arun@Parallels, Feb 23, 2018 in forum: General Questions
  10. Arun@Parallels
    Post

    Parallels, High Sierra and Windows 10

    Hi @harpercollins , please follow the steps suggested in the article http://kb.parallels.com/8978 and check if that works.
    Post by: Arun@Parallels, Feb 23, 2018 in forum: Windows Virtual Machine
  11. Arun@Parallels
    Post

    Transferring your PC stuck on Preparing to transfer

    Hi @RobertH34 , please let us know the size of the imported file.
    Post by: Arun@Parallels, Feb 23, 2018 in forum: General Questions
  12. Arun@Parallels
    Post

    Poor VM performance on iMac Pro

    Hi @KevinS12 , please keep the cores in the recommended range and then follow the step suggested in the article and check if that helps.
    Post by: Arun@Parallels, Feb 23, 2018 in forum: Windows Virtual Machine
  13. Arun@Parallels
    Post

    Regular crashing after upgrading to Desktop 13 and High Sierra

    Hi @PhilipF4 , just to confirm, is your Mac crashing or your Windows virtual machine is crashing?
    Post by: Arun@Parallels, Feb 23, 2018 in forum: Windows Virtual Machine
  14. Arun@Parallels
    Post

    Using Mouse with software dependent buttons

    Hi @FranciscoA5 , please check if there are any particular drivers for the mouse and then try to download and install it.
    Post by: Arun@Parallels, Feb 22, 2018 in forum: Windows Virtual Machine
  15. Arun@Parallels
    Post

    Can't run Windows 10 for 2nd User "Unable to change the virtual machine permissions."

    Hi @BrentS1 , please reproduce the issue and send us the problem report ID.
    Post by: Arun@Parallels, Feb 22, 2018 in forum: Installation and Configuration
  16. Arun@Parallels
    Post

    Improve Performance with HiDPI resolution

    Hi @khalid2 , please elaborate your issue a little more, so that we can check and help you out.
    Post by: Arun@Parallels, Feb 21, 2018 in forum: Parallels Desktop for Mac Feature Suggestions
  17. Arun@Parallels
    Post

    No Permissions (!?) to make Mac alias to a Windows folder

    Hi @JamesS16 , please help us with the screenshots of the error message.
    Post by: Arun@Parallels, Feb 21, 2018 in forum: Windows Virtual Machine
  18. Arun@Parallels
    Post

    Required Startup Apps

    Hi @ClarkC , can you please provide us the reason for the deletion of prl_cc.exe ?
    Post by: Arun@Parallels, Feb 18, 2018 in forum: Installation and Configuration of Parallels Desktop
  19. Arun@Parallels
    Post

    Parallels desktop 10: "You have reached the maximum number of activations available"

    Hello @MichaelD28 , Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal),...
    Post by: Arun@Parallels, Feb 18, 2018 in forum: General Questions
  20. Arun@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hi @DavidJ22 , we have made the necessary changes. Please follow the instructions below in the new Mac you are trying to activate. 1. Quit...
    Post by: Arun@Parallels, Feb 18, 2018 in forum: General Questions
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