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  1. Avinash Bundhoo
    Post

    PD18 upgrade PD19 cannot be activated, indicating that the old activation key has not been accepted

    你好， 我们已重置确认键。 请重试并告知我们。 谢谢
    Post by: Avinash Bundhoo, Nov 20, 2023 in forum: Licensing and Activation
  2. Avinash Bundhoo
    Post

    Cannot enable more than 2 VMs on Parallels 19.

    Hello, Thank you for your feedback, Parallels macOS vms on Apple Silicon Macs use the Apple Virtualization framework which limits the number of...
    Post by: Avinash Bundhoo, Nov 20, 2023 in forum: General Questions
  3. Avinash Bundhoo
    Post

    Can i run more than 2 Mac OS VMs with MacOS M2 Chip?

    Hello, Thank you for your feedback. Please note that Parallels macOS virtual machines on Apple Silicon Macs use the Apple Virtualization...
    Post by: Avinash Bundhoo, Nov 20, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  4. Avinash Bundhoo
    Post

    Parallels Desktop for Mac computers with Apple M2 chips

    Hello, Thank you for your feedback. We could not find a valid subscription under your current email address. Please respond to our private...
    Post by: Avinash Bundhoo, Nov 20, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  5. Avinash Bundhoo
    Post

    Cannot enable more than 2 VMs on Parallels 19.

    Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a...
    Post by: Avinash Bundhoo, Nov 20, 2023 in forum: macOS Virtual Machine
  6. Avinash Bundhoo
    Post

    The operation failed.The license server rejects it.

    Hello, Thank you for the provided feedback. Please check your personal message inbox, and reply to us at your convenience. Best regards!
    Post by: Avinash Bundhoo, Nov 20, 2023 in forum: Licensing and Activation
  7. Avinash Bundhoo
    Post

    After upgrading Windows 11 ARM to 22H2 - login to VM only shows blank or black screen

    Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a...
    Post by: Avinash Bundhoo, Nov 14, 2023 in forum: Windows Virtual Machine
  8. Avinash Bundhoo
    Post

    Windows 10 files gone

    Hello Gunnar, It seems that your Windows10 was created from an Intel machine. Please note that you can't use an Intel VM on an Apple Silicon Mac....
    Post by: Avinash Bundhoo, Nov 14, 2023 in forum: Windows Virtual Machine
  9. Avinash Bundhoo
    Post

    Latest Clean Drive has problems!

    Hello @Don Awalt, Thank you for the provided technical report. Please note that we have forwarded the information to our development team for...
    Post by: Avinash Bundhoo, Nov 14, 2023 in forum: Parallels Toolbox for Mac
  10. Avinash Bundhoo
    Post

    License reached its activation limit. Can not transfer to my new mac

    Hello. Please check your personal message inbox, and reply to us at your convenience. Thank you!
    Post by: Avinash Bundhoo, Nov 9, 2023 in forum: Licensing and Activation
  11. Avinash Bundhoo
    Post

    Parallels 19.1 and Windows 11 stopped opening USB drives

    Hello, Please update Parallels Desktop to the latest version. Let us know if the issue persists. Thanks
    Post by: Avinash Bundhoo, Nov 9, 2023 in forum: Windows Virtual Machine
  12. Avinash Bundhoo
    Post

    Parallels 19.1 and Windows 11 stopped opening USB drives

    Hello, Thank you for your feedback. We have a fix for the issue regarding USB devices in the latest version (Parallels Desktop 19.1.1). Please...
    Post by: Avinash Bundhoo, Nov 9, 2023 in forum: Windows Virtual Machine
  13. Avinash Bundhoo
    Post

    Can't renew my Parallels Toolbox subscribtion

    Hello, Thank you for your feedback. Please try placing a new order on our website. if the new order still did not go through, please contact...
    Post by: Avinash Bundhoo, Nov 9, 2023 in forum: Licensing and Activation
  14. Avinash Bundhoo
    Post

    The old activation key has not been accepted by the license server

    Hello, Thank you for your feedback We have verified the 2 keys. You should now be able to activate your Parallels Desktop 18 with the Parallels...
    Post by: Avinash Bundhoo, Nov 9, 2023 in forum: Licensing and Activation
  15. Avinash Bundhoo
    Post

    "Your Product Activation Key Reached Its Activation Limit..."

    Hello, we have sent you a personal message, please provide us with your Parallels Desktop license key, so that we can resolve the issue for you....
    Post by: Avinash Bundhoo, Nov 9, 2023 in forum: Installation and Configuration of Parallels Desktop
  16. Avinash Bundhoo
    Post

    "Your Product Activation Key Reached Its Activation Limit..."

    Hello, we have sent you a personal message, please provide us with your Parallels Desktop license key, so that we can resolve the issue for you....
    Post by: Avinash Bundhoo, Nov 9, 2023 in forum: Installation and Configuration of Parallels Desktop
  17. Avinash Bundhoo
    Post

    USB keeps re-connect when connected with an Android ADB enabled device on Ubuntu 22.04

    Hello William, Thank you for your feedback We've released PD 19.1.1 that mainly addresses the following issues related USB connection Please...
    Post by: Avinash Bundhoo, Nov 9, 2023 in forum: Linux Virtual Machine
  18. Avinash Bundhoo
    Post

    Parallels license shown active but with ancient version

    Hello, Thank you. for your feedback. That's correct. You will have only the Parallels Desktop 12 as a valid permanent license if you do not...
    Post by: Avinash Bundhoo, Nov 9, 2023 in forum: Installation and Configuration of Parallels Desktop
  19. Avinash Bundhoo
    Post

    'Show page setup options before printing' Missing in Parallels after upgrade to MacOS Sonoma

    Hello! The 'Show page setup before printing' and 'Print to PDF Mac' options have been dropped in Parallels Desktop 19 running on Mac computers...
    Post by: Avinash Bundhoo, Nov 7, 2023 in forum: Windows Virtual Machine
  20. Avinash Bundhoo
    Post

    Parallels license shown active but with ancient version

    Hello, Thank you for your feedback. We have verified your account. Your subscription has already expired and auto renewal has already been...
    Post by: Avinash Bundhoo, Nov 7, 2023 in forum: Installation and Configuration of Parallels Desktop
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