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Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a...
Y Hello, You can buy an upgrade key if you already have a Parallels desktop 13 legacy license. You can use the old key to activate the new...
Hello, Thank you for your feedback. We have sent you a private message, please check it and provide us with the requested information. Best...
Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
Hello, As per the technical report, it'a copied virtual machine and Parallels tools is not installed. Can you please install Parallels Tools and...
Hello, Thank you for your feedback. we have verified your account and seen that you are from the Russian Fereration. Unfortunately, in...
Hello, Please go to the link https://kb.parallels.com/5802 to download the version you need. Let us know if you are able to successfully activate...
Hello, Thank you for your feedback. Please note. that we have reset the activation limit of your Parallels Desktop 17 license key. Please retry...
Hello, Thank your for your feedback. A license for Parallels Desktop for Mac is the license key that allows you to activate only Parallels...
Hello, We have reset the activation limit for your Parallels Desktop 17 license key. Can you please retry? If you still have issue, please let...
Hello, Please send us screenshot of the error message. We can see that your subscription is currently activated on a machine with macOS...
Hello, thank you for your feedback. Please take screenshot of the issue and collect a technical report (right-click Parallels icon in Dock >...
Hello, Please share screenshot of the error message. thanks
Hello Thank you for your feedback. Upon verification, your purchase was done through Alipay. Please note that payment via Alipay takes 2-5...
Hello, Your license key has been activate on a machine with macOS 13.5.2(22G91). Do you still need assistance? Please let us know. Thanks
Hello, We can see that you have already activated your license on a machine with macOS 13.5.2(22G91). Please confirm if you still need...
Hello Jeff, Thanks for the provided data. We have moved your subscriptions to the new account have a great day ahead. Thanks
Hello Jeff, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested...
