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Hello, In order to manage auto-renewal of your subscription, follow the steps below: 1. Sign to your Parallels account. Subscriptions on the...
Hello, We have sent you a private message to request for additional information to proceed further with your request. Thank you.
Hello, We have verified your account and sent to you privately on Forums your license information. Please check your inbox for the details. We...
Hello, Thank you for your feedback. Please note that as per you raised support cases, our team has reset the confirmation key, which helped you...
Hello, We do not have a feature to disable Parallels Desktop icon from the Mac dock. You can hide only the virtual machine icon from Parallels...
Hello, Thank you for your feedback. You can use the link https://www.parallels.com/desktop-upgrade/ to buy an upgrade key of Parallels Desktop...
Hello, Thank for the provided data. We have disabled auto-renewal for your subscription Thanks
Hello, We could not locate any Parallels subscription with your current email address. Please reply to the personal message sent to you to...
Hello, Your subscription expired on 2024-02-28. Please renew to have back all the services back again. Thanks
Hello, Sorry for the inconvenience caused and for late response. Please try updating Parallels Desktop to the version 19.3 There has been some...
Hello, Since you have multiple license keys, can you please confirm which version of Parallels Desktop you are trying to activate? Thanks
Hello, Thank you for your feedback. Please check your spam/junk folder for any email from Parallels. The email was sent successfully to you....
Hello, The issue has been fixed in the version 19.3 for ARM devices Please update and let us know the result. Thanks
Hello, Thank you for your feedback. It seems that you have installed the version 17. Please follow the steps below: 1. Remove the existing...
Hello, thank you for your feedback. We have reset the activation limit of your license key. Please retry and let us know. Thanks
Hello, Please retry. If the issue persists, please send us a screenshot of error message. Thanks
H Hello, We have made some changes. Please retry and let us know. If the issue persists, please share screenshot of error message. Thanks
Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a...
Hello, Your subscription has already been refunded. Please wait for 5-7 business days for the funds to be credited in your bank account. Thanks
