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  1. Arun@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hi @STEPHEB , We have reset the Parallels Desktop 10 for Mac license key. On the new Mac, quit Parallels Desktop, open Terminal (from the Finder...
    Post by: Arun@Parallels, Jun 9, 2018 in forum: General Questions
  2. Arun@Parallels
    Post

    Is there a simple guide to updating to High Sierra & Parallels 13 running Windows 7?

    Hi @AndrewJohn , you can go ahead and install version 13 for Parallels which supports Windows 7 and not changes will be made to your virtual...
    Post by: Arun@Parallels, Jun 5, 2018 in forum: Installation and Configuration of Parallels Desktop
  3. Arun@Parallels
    Post

    Windows restarts on shutdown with error

    Hi @pmconaway , please follow the steps suggested in the article and let us know if that works.
    Post by: Arun@Parallels, Jun 5, 2018 in forum: Windows Virtual Machine
  4. Arun@Parallels
    Post

    Blurry text on iMac 27" (non-retina) -- tried everything!!!

    Hi, @Marty100 , please try reinstalling Parallels tools by clicking Actions > Reinstall Parallels Tools and check if that works.
    Post by: Arun@Parallels, Jun 5, 2018 in forum: Installation and Configuration of Parallels Desktop
  5. Arun@Parallels
    Post

    How to delete parallels account

    Hi @PetarJ , we have disabled your account.
    Post by: Arun@Parallels, Jun 4, 2018 in forum: General Questions
  6. Arun@Parallels
    Post

    Account Deletion

    Hi @MartinaM , we have disabled your account.
    Post by: Arun@Parallels, May 29, 2018 in forum: General Questions
  7. Arun@Parallels
    Post

    Win 10

    Hi @RudyL , you can try migrating your Pc to Mac using Parallels Desktop for Mac , and if you have any issues in activation please check with...
    Post by: Arun@Parallels, May 29, 2018 in forum: General Questions
  8. Arun@Parallels
    Post

    Window resizing issue following win10 update

    Hi @PaulM23 , please make a short video clip explaining the issue and send it to us, so that we can check and assist you accordingly.
    Post by: Arun@Parallels, May 27, 2018 in forum: Installation and Configuration of Parallels Desktop
  9. Arun@Parallels
    Post

    macOSX - High Sierra Guest graphics issues

    Hi @ThomasH37 , please help us with screenshots, so that we will check and help you out.
    Post by: Arun@Parallels, May 27, 2018 in forum: macOS Virtual Machine
  10. Arun@Parallels
    Post

    PRL_ERR_NOT_CONNECTED_TO_DISPATCHER

    Hi @Christiane5 , please create a technical data and send it to us, so that we will check this issue and will assist you accordingly.
    Post by: Arun@Parallels, May 27, 2018 in forum: Installation and Configuration of Parallels Desktop
  11. Arun@Parallels
    Post

    Today's update introduced HUGE delay after key press

    Hi @JasonB20 , please make sure if Parallels Tools are installed on your Windows virtual machine (Please try Actions > (Re)install Parallels...
    Post by: Arun@Parallels, May 27, 2018 in forum: macOS Virtual Machine
  12. Arun@Parallels
    Post

    Recovering .hdd file - Please Help!

    Hi @WilsonE1 , it is always advised to take a back up of Windows virtual machine before reclaiming the disk space. Please let us know if you have...
    Post by: Arun@Parallels, May 27, 2018 in forum: Windows Virtual Machine
  13. Arun@Parallels
    Post

    Mac crashes when unarchiving

    Hi @JonnyD1 , please uninstall and reinstall Parallels Desktop for Mac and check if that helps.
    Post by: Arun@Parallels, May 25, 2018 in forum: Installation and Configuration of Parallels Desktop
  14. Arun@Parallels
    Post

    W10 Desktop Picture Now Reverts to Solid Colors

    Hi @DavidJ5 , please check if your Windows is an activated copy.
    Post by: Arun@Parallels, May 23, 2018 in forum: Windows Virtual Machine
  15. Arun@Parallels
    Post

    how to enable a hidden Mac folder in the win system (in a hidden area as well)

    Hi @HolgerI , please click on Configure > Options > Sharing > Share Mac > Check if "All Disks" are selected and check if that works.
    Post by: Arun@Parallels, May 23, 2018 in forum: Installation and Configuration of Parallels Desktop
  16. Arun@Parallels
    Post

    Unable to Confirm the product License

    Hi @JamesE2 , we have reset the license key. Please try to activate now and let us know if that works.
    Post by: Arun@Parallels, May 23, 2018 in forum: Installation and Configuration of Parallels Desktop
  17. Arun@Parallels
    Post

    Windows 10 zeigt folgenden fehler

    Hi @AlexanderZ4 , please follow the steps suggested in the article and let us know if that works.
    Post by: Arun@Parallels, May 19, 2018 in forum: Windows Virtual Machine
  18. Arun@Parallels
    Post

    External 4k Monitor Windows very Slow

    Hi @DavideS2 , please let us know how much free space you have on your Mac.
    Post by: Arun@Parallels, May 19, 2018 in forum: Installation and Configuration of Parallels Desktop
  19. Arun@Parallels
    Post

    Windows continues to suspend/sleep with a moon icon

    Hi @BindoyC , please disable the option suggested in the article https://kb.parallels.com/6860 and let us know if that works.
    Post by: Arun@Parallels, May 19, 2018 in forum: macOS Virtual Machine
  20. Arun@Parallels
    Post

    Parallels 13 reinstalls what a hot mess I still have the same problem.

    Hi @DavidC23 , if you are looking for Reinstall Windows , please check this article . If you need any further assistance , please let us know, we...
    Post by: Arun@Parallels, May 11, 2018 in forum: Installation and Configuration of Parallels Desktop
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