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  1. Arun@Parallels
    Post

    Command Key will not open Start Menu unless Windows has focus

    Hi @jvanclute , please click on View > Enter coherence and try using the command key and check if that works.
    Post by: Arun@Parallels, Jul 22, 2018 in forum: Windows Virtual Machine
  2. Arun@Parallels
    Post

    CPU demand - Parallels Desktop Lite v.13 vs. Parallels Desktop

    Hi @GordonH4 , please reproduce the issue in Parallels Desktop lite and Parallels Desktop for Mac and then help us with the technical data (with...
    Post by: Arun@Parallels, Jul 21, 2018 in forum: macOS Virtual Machine
  3. Arun@Parallels
    Post

    Parallel is unstable since the latest upgrade to 13.

    Hi @DavidT25 , if the issue started happening only after installing version 13, can you please try to install version 12 once again and check if...
    Post by: Arun@Parallels, Jul 21, 2018 in forum: General Questions
  4. Arun@Parallels
    Post

    start problem

    Hi @SamueleE , the file has been deleted, can you please try to add it once again?
    Post by: Arun@Parallels, Jul 21, 2018 in forum: macOS Virtual Machine
  5. Arun@Parallels
    Post

    Running Hot

    Hi @IanQ1 , please enable detailed logging and help us with the technical report ID, we will check and help you out.
    Post by: Arun@Parallels, Jul 21, 2018 in forum: General Questions
  6. Arun@Parallels
    Post

    Dear Sir or Madam: Staff members at Parrallels told me that they would cancel my subscription and r

    Hi @JulietSGray , we can see that you have made 2 purchases made for Parallels Desktop for Mac subscription and one purchase has been refunded. We...
    Post by: Arun@Parallels, Jun 18, 2018 in forum: Windows Virtual Machine
  7. Arun@Parallels
    Post

    Windows 10 Migration fails to start

    Hi @PascalM1 , please have a look at this article and restart the migration and check if that works.
    Post by: Arun@Parallels, Jun 18, 2018 in forum: Installation and Configuration of Parallels Desktop
  8. Arun@Parallels
    Post

    Installing Adobe Creative Cloud on Paralells - Can do?

    Hi @TerenceL , Parallels Desktop 13 for Mac is compatible with mac OS Yosemite and you can check the list of operating systems installed on...
    Post by: Arun@Parallels, Jun 18, 2018 in forum: Windows Virtual Machine
  9. Arun@Parallels
    Post

    Upgrade

    Hi, please visit www.parallels.com > Upgrade license > Select the edition you would like to purchase > Buy now.
    Post by: Arun@Parallels, Jun 18, 2018 in forum: General Questions
  10. Arun@Parallels
    Post

    Cannot open my PVM file: Just installed PD 13.

    Hi @GPWeller , please help us with the screenshots explaining the issue, we will check and help you out.
    Post by: Arun@Parallels, Jun 18, 2018 in forum: Installation and Configuration of Parallels Desktop
  11. Arun@Parallels
    Post

    Issues with external HDD's on Windows 10 guest

    Hi @JoshuaG3 , please let us know how much RAM you have on your mac and how much you have allocated to Windows virtual machine and how much free...
    Post by: Arun@Parallels, Jun 12, 2018 in forum: Windows Virtual Machine
  12. Arun@Parallels
    Post

    Coherence mode not working from external SSD

    Hi @PatG , please generate technical data after reproducing the issue and post it here , we will check and help you out.
    Post by: Arun@Parallels, Jun 12, 2018 in forum: General Questions
  13. Arun@Parallels
    Post

    Poor performance of Mac host when running Windows VM

    Hi @InfoLogic , Parallels Desktop 10 for Mac is not compatible with Mac Os Sierra. Please purchase the full version of Parallels Desktop 13 for...
    Post by: Arun@Parallels, Jun 12, 2018 in forum: Installation and Configuration of Parallels Desktop
  14. Arun@Parallels
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hi @Igor Moreira , you have contacted us through Facebook and we have resolved your issue. Please reach us if you need any further assistance.
    Post by: Arun@Parallels, Jun 12, 2018 in forum: Licensing and Activation
  15. Arun@Parallels
    Post

    Account Deletion

    Hi @MichaP , You are welcome. Please reach us anytime for further assistance.
    Post by: Arun@Parallels, Jun 11, 2018 in forum: General Questions
  16. Arun@Parallels
    Post

    External 4k Monitor Windows very Slow

    Hi @DavideS2 , please check if you experiencing the slow performance issue only with Parallels Desktop for Mac or any other application while...
    Post by: Arun@Parallels, Jun 10, 2018 in forum: Installation and Configuration of Parallels Desktop
  17. Arun@Parallels
    Post

    Coherence mode not working from external SSD

    Hi @PatG , please follow the steps suggested in the article and let us know if that works.
    Post by: Arun@Parallels, Jun 10, 2018 in forum: General Questions
  18. Arun@Parallels
    Post

    Windows 10 fails to start

    Hi @RogerB7 , if you are experiencing this issue after upgrading to mac OS Majave, please have a look at this article which will help.
    Post by: Arun@Parallels, Jun 10, 2018 in forum: Installation and Configuration of Parallels Desktop
  19. Arun@Parallels
    Post

    Need to move license for parallels desktop 10 to new mac

    Hi @idan1 ,We have reset the Parallels Desktop 10 for Mac license key. Please follow the below steps to activate your Parallels Desktop 10 for...
    Post by: Arun@Parallels, Jun 9, 2018 in forum: Installation and Configuration of Parallels Desktop
  20. Arun@Parallels
    Post

    Parallels on Mojave ?

    Hi @Chris31 , It is not mandatory to purchase the next version of Parallels Desktop. Parallels Desktop 13 for Mac will support the newer version...
    Post by: Arun@Parallels, Jun 9, 2018 in forum: General Questions
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