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  1. Arun@Parallels
    Post

    Unable to Sign In to Parallels Account

    Hi @StevenS10 , we had a minor technical glitch which has been resolved now. Please try to activate now and let us know if that works.
    Post by: Arun@Parallels, Aug 5, 2018 in forum: Installation and Configuration of Parallels Desktop
  2. Arun@Parallels
    Post

    Parallels Trial to Full Version

    Hi @Teja1 , yes it will stay .
    Post by: Arun@Parallels, Aug 5, 2018 in forum: General Questions
  3. Arun@Parallels
    Post

    How do I get to a real person for support on Parallels for Mac issues?

    Hi @TimothyB8 , we had a minor technical glitch which has been resolved now. Please try to activate now and let us know if that works.
    Post by: Arun@Parallels, Aug 5, 2018 in forum: Installation and Configuration of Parallels Desktop
  4. Arun@Parallels
    Post

    Unable to register - Check your Internet connection and try again

    Hi @DavidH42 , we had a minor technical glitch which has been resolved now. Please try to activate now and let us know if works.
    Post by: Arun@Parallels, Aug 5, 2018 in forum: Installation and Configuration of Parallels Desktop
  5. Arun@Parallels
    Post

    SSL Certificate for activatepd.parallels.com Expired on July 19, 2018

    Hi @jony1 , we had a minor technical glitch which has been resolved now. Please try to activate now and let us know if that works.
    Post by: Arun@Parallels, Aug 5, 2018 in forum: General Questions
  6. Arun@Parallels
    Post

    "Check your internet connection" during parallel desktop activation

    Hi, we had a minor technical glitch which has been resolved now. Please try to register now and let us know if you are experiencing any issues.
    Post by: Arun@Parallels, Aug 5, 2018 in forum: General Questions
  7. Arun@Parallels
    Post

    Configuration option "Show Page Setup Options Before Printing" won't stay selected in PD13

    Hi @Mj_Sab Parallels Engineering team is aware of this issue and working on a fix. We will let you know once we get an update.
    Post by: Arun@Parallels, Aug 5, 2018 in forum: Installation and Configuration of Parallels Desktop
  8. Arun@Parallels
    Post

    Unable to register Parallels Desktop with error 'check your Internet connection'

    Hi , we had some technical difficulties which has been resolved now. Please try to register now and let us know if that works.
    Post by: Arun@Parallels, Aug 5, 2018 in forum: Installation and Configuration of Parallels Desktop
  9. Arun@Parallels
    Post

    como anulo mi suscripcion?

    Hi @joseroldan7aqp. , we do not have monthly subscription. Please let us know the product you are mentioning about.
    Post by: Arun@Parallels, Aug 4, 2018 in forum: General Questions
  10. Arun@Parallels
    Post

    Cannot change display scale of desktop

    Hi @sam25 , please re attach the screenshot.
    Post by: Arun@Parallels, Aug 4, 2018 in forum: macOS Virtual Machine
  11. Arun@Parallels
    Post

    Parallels Toolbox V2.0.3 always auto upgrade and request new license

    Hi @gandos , we are aware of this issue and we are working towards the resolution. We will update you at the earliest.
    Post by: Arun@Parallels, Aug 4, 2018 in forum: Parallels Toolbox for Mac
  12. Arun@Parallels
    Post

    Startup time increased unexpectedly

    Hi @AlbertoA2 , please follow the steps suggested in the article and check if that helps.
    Post by: Arun@Parallels, Aug 4, 2018 in forum: General Questions
  13. Arun@Parallels
    Post

    Parallels installation frozen at 15% of Tools installation

    Hi @SalinaEd , please try Actions > Reset and then try following the steps suggested in the article and check if that works.
    Post by: Arun@Parallels, Aug 4, 2018 in forum: Installation and Configuration of Parallels Desktop
  14. Arun@Parallels
    Post

    Best way to reduce the size of the VM "Windows 10 Home" (35GB)?

    Hi @Saerdna , please click on Actions > Manage Snapshots . Please delete the snapshots and check if that helps.
    Post by: Arun@Parallels, Aug 3, 2018 in forum: Windows Virtual Machine
  15. Arun@Parallels
    Post

    Windows 7 VM freezes for 5 - 10 seconds then resumes

    Hi @NickT , please try Actions > Reinstall Parallels tools and check if that works. Also, please check if you have any temp files on your Windows...
    Post by: Arun@Parallels, Aug 3, 2018 in forum: Windows Virtual Machine
  16. Arun@Parallels
    Post

    Parallels 13 - Windows 10 Updates Fail

    Hi @DavidB35 , do you have any Anti virus on mac? If yes, please disable it and try.
    Post by: Arun@Parallels, Aug 3, 2018 in forum: Windows Virtual Machine
  17. Arun@Parallels
    Post

    PD13 to PD14 Free Upgrade Period?

    Hi @DarrellM1 , Parallels Desktop 13 for Mac is supported to work with mac OS Mojave. And we do not have any official information about the free...
    Post by: Arun@Parallels, Aug 3, 2018 in forum: General Questions
  18. Arun@Parallels
    Post

    Parallels installation frozen at 15% of Tools installation

    Hi @SalinaEd , please follow the steps suggested in the article and check if that works.
    Post by: Arun@Parallels, Aug 3, 2018 in forum: Installation and Configuration of Parallels Desktop
  19. Arun@Parallels
    Post

    Windows 10 Enterprise Hibernate no longer working on VM

    Hi @chrislvo, please Launch cmd.exe with the Administrative privileges Run the following command: powercfg -h on
    Post by: Arun@Parallels, Jul 22, 2018 in forum: Windows Virtual Machine
  20. Arun@Parallels
    Post

    Bootcamp partition no longer works in Coherence Mode

    Hi @DanB7 , please try to reinstall Parallels Tools by clicking Actions > Reinstalling Parallels Tools and check if that is working.
    Post by: Arun@Parallels, Jul 22, 2018 in forum: Windows Virtual Machine
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