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  1. Arun@Parallels
    Post

    Windows just updated, now i have problems.

    Hi @JasonB7 , please try Actions > Snapshot. Go to Applications > Uninstall Parallels Tools and try Actions > Install Parallels Tools and check if...
    Post by: Arun@Parallels, Oct 10, 2018 in forum: macOS Virtual Machine
  2. Arun@Parallels
    Post

    Problem setting up Parallels Desktop 13/14 for Mac trial

    Hi @parallelso , please check this article to activate Parallels Desktop 14 for mac trial and check if that helps.
    Post by: Arun@Parallels, Oct 10, 2018 in forum: Installation and Configuration of Parallels Desktop
  3. Arun@Parallels
    Post

    Unresponsive CentOS 6 Virtual Machine after upgrade to 14.0.1 (45154)

    Hi @PetrH2 , please reproduce the issue and send us the technical report id ( https://kb.parallels.com/9058 ) , so that we will check and assist...
    Post by: Arun@Parallels, Oct 10, 2018 in forum: Linux Virtual Machine
  4. Arun@Parallels
    Post

    Reclaiming disk space on PD14 takes HOURS

    Hi @RHS , we always suggest customers to take a back up of the virtual machine before reclaiming disk space. We apologize for the inconvenience...
    Post by: Arun@Parallels, Oct 9, 2018 in forum: Installation and Configuration of Parallels Desktop
  5. Arun@Parallels
    Post

    Windows 10 1809

    Hi @FriedrichW , we are glad that your issue is resolved. Please reach us anytime for further assistance.
    Post by: Arun@Parallels, Oct 9, 2018 in forum: Windows Virtual Machine
  6. Arun@Parallels
    Post

    Renewed subscription, now I'm asked for activation code, but I don't have one!

    Hi @FrankR9 , please we have made the necessary changes. Please try to sign out and sign in to the application and check if that helps.
    Post by: Arun@Parallels, Oct 9, 2018 in forum: Installation and Configuration of Parallels Desktop
  7. Arun@Parallels
    Post

    can't seem to increase my system drive (C:) space

    Hi @mikec17 , please try Actions > Take snapshot . Once it is done, please download Mini partition tool inside Windows virtual machine and try...
    Post by: Arun@Parallels, Oct 9, 2018 in forum: Windows Virtual Machine
  8. Arun@Parallels
    Post

    Windows just updated, now i have problems.

    Hi @JasonB7 , please help us with the screenshots explaining the issue. We will check and help you out.
    Post by: Arun@Parallels, Oct 9, 2018 in forum: macOS Virtual Machine
  9. Arun@Parallels
    Post

    Parallels 14, Sierra and Itunes movies: Wont Play

    Hi @MartyL4 . please let s know the edition of Parallels Desktop you are using. Is it a Home/Pro/Business.
    Post by: Arun@Parallels, Oct 8, 2018 in forum: macOS Virtual Machine
  10. Arun@Parallels
    Post

    Slow Windows startup with Parallels 14

    Hi @EdA4 , please try to perform cleanboot on your Windows virtual machine and check if that helps.
    Post by: Arun@Parallels, Oct 8, 2018 in forum: macOS Virtual Machine
  11. Arun@Parallels
    Post

    Desktop 14 - Dialogue box - To Open Windows files in macOS applications... Unable to click allow

    Hi @EdsonS , please try to uninstall and reinstall Parallels Tools and check if that helps.
    Post by: Arun@Parallels, Oct 8, 2018 in forum: Windows Virtual Machine
  12. Arun@Parallels
    Post

    Cursor became huge after switching to "configure for Games"

    Hi @MykolaY , please let us know if this is happening with one particular application or the entire virtual machine.
    Post by: Arun@Parallels, Oct 8, 2018 in forum: Installation and Configuration of Parallels Desktop
  13. Arun@Parallels
    Post

    Creating virtual image failed with using transporter agent.

    Hi @YotaroE , please follow the steps suggested in the article and restart the migration once again and check if that works.
    Post by: Arun@Parallels, Oct 8, 2018 in forum: Windows Virtual Machine
  14. Arun@Parallels
    Post

    49.99€-subscription "upgrade" question

    Hi @ChristianK12 , if you purchase an upgrade for €49.99 and if it is a subscription, the renewal will be the same €49.99 . One license key is can...
    Post by: Arun@Parallels, Oct 5, 2018 in forum: General Questions
  15. Arun@Parallels
    Post

    The problem of not installing linux

    Hi, please right click on the virtual machine > Show in finder > Check the size the virtual machine and keep us posted.
    Post by: Arun@Parallels, Oct 5, 2018 in forum: Linux Virtual Machine
  16. Arun@Parallels
    Post

    VM Reboots on Shutdown (Windows)

    Hi @FaisalH , it shouldn't happen once again. If it happens, please let us know. We are here to help.
    Post by: Arun@Parallels, Oct 5, 2018 in forum: Windows Virtual Machine
  17. Arun@Parallels
    Post

    Slow W10 Start Up

    Hi @LuizO , after various testing Norton's presence in mac affects the performance on Windows virtual machine in some cases. That is the reason we...
    Post by: Arun@Parallels, Oct 5, 2018 in forum: Windows Virtual Machine
  18. Arun@Parallels
    Post

    Unable to edit the hard disk properties because it has one or more snapshots. I have no snapshots.

    Hi @MacJohnMcC , please follow the steps suggested in the article https://kb.parallels.com/111736 and check if that helps.
    Post by: Arun@Parallels, Oct 4, 2018 in forum: Installation and Configuration of Parallels Desktop
  19. Arun@Parallels
    Post

    Switching to SSD?

    Hi @RoyD , yes you can. Please check this article and check if that works.
    Post by: Arun@Parallels, Oct 4, 2018 in forum: Installation and Configuration of Parallels Desktop
  20. Arun@Parallels
    Post

    Confused failed Upgrade Message Box

    Hi @MD_ , please let us know the version of your mac OS.
    Post by: Arun@Parallels, Oct 4, 2018 in forum: General Questions
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