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您好， 感谢您的联系。 请分享错误消息的屏幕截图。 谢谢
Hello. Please check your personal message inbox. We have sent to you the steps to follow. Thank you!
Hello, You can add licenses to your subscription. But, if you want to reduce the number of seats/licenses in your subscription after 1 year,...
Hello, Please follow the steps below 1. Uninstall the current version of Parallels desktop from your device by Open "Finder", Go to...
Hello, It seems you have another account registered with Parallels. We have sent a private message for additional information. Thanks
Hello, We could not find any ticket associated with your current email address. Please share the ticket numbers so that we can process it for you....
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Hello, Thanks for reaching out To let us proceed with an investigation, please provide the following information: 1. Has the issue started...
Hello Muhammed, Please share a screenshot of the error message. As of now, you have a permanent version and not a subscription. You can only...
Hello, Thank you for reaching out. We could not find a valid subscription under your current account. We have sent you a private message, please...
Hello, Thank you for reaching out. We have sent you a private message, please check it and provide us with the requested information. Best regards!
Hello, Thanks for reaching out. We can see that the subscription is active and is being used on a machine with macOS 12.2(21D49). Do you still...
Hello, Thanks for reaching out. We have deactivated the license from the machine with Mac OS X 10.15.7(19H2026). Please retry to use the license...
Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
Hello Jeff, If your subscription has been purchased online (via the website), the only available option here is to disable auto-renewal and buy...
您好， 感谢您的联系！ Parallels 最终用户许可协议允许在一台计算机上使用单个许可证密钥激活一份软件。 Parallels 最终用户许可协议可在以下位置找到： http://www.parallels.com/about/legal/eula/ 如果您想将...
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Hello, Thank you for reaching out. We have reset the confirmation key. Please retry and let us know the result. Note: We have removed some of...
