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  1. AJ@Parallels
    Post

    VERY VERY slow start

    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
    Post by: AJ@Parallels, Nov 5, 2018 in forum: Installation and Configuration of Parallels Desktop
  2. AJ@Parallels
    Post

    "No supported mail client" when sharing Word doc

    Kindly start the virtual machine and go to actions on the top menu bar, Actions--> Configure--> Options--> Web&Email and change it to default for...
    Post by: AJ@Parallels, Nov 4, 2018 in forum: macOS Virtual Machine
  3. AJ@Parallels
    Post

    Parallels Toolbox issue

    Hello DaveS7, Please check our private conversation.
    Post by: AJ@Parallels, Nov 4, 2018 in forum: Installation and Configuration of Parallels Desktop
  4. AJ@Parallels
    Post

    Incorrect Error Message in Download Video Tool

    Hello MaryL2, May I know the name of the game and its system requirements? Does it needs DirectX11 or more?
    Post by: AJ@Parallels, Nov 4, 2018 in forum: Parallels Toolbox for Windows
  5. AJ@Parallels
    Post

    strange macOS boot loader VM in Parallels 14

    Hello ChristophK2! In order to access the camera, kindly follow the instructions from this link . To help us understand the Second virtual machine...
    Post by: AJ@Parallels, Nov 4, 2018 in forum: Installation and Configuration of Parallels Desktop
  6. AJ@Parallels
    Post

    Can you deactivate one of my permanent license for parallels 14?

    Hello 유재원, Please check our private conversation.
    Post by: AJ@Parallels, Nov 4, 2018 in forum: Installation and Configuration of Parallels Desktop
  7. AJ@Parallels
    Post

    Display quality on iPad Pro 10.5

    Hello TerryB2, We are glad to hear that you resolved the issue, Thank you for the information provided which will be helpful for me in future.
    Post by: AJ@Parallels, Nov 2, 2018 in forum: Installation and Configuration
  8. AJ@Parallels
    Post

    Removing the Previous version

    You do not want to upgrade to PD 14, kindly install Parallels Desktop 13 previous build from this link to fix the issue.
    Post by: AJ@Parallels, Nov 2, 2018 in forum: Installation and Configuration of Parallels Desktop
  9. AJ@Parallels
    Post

    [Licensing] Use one license on several personal computers

    Hello MarioV2, Windows 10 installed from the Parallels Desktop is just a single language trial version, Do you have a Windows 10 product key? If...
    Post by: AJ@Parallels, Nov 1, 2018 in forum: Parallels Desktop for Mac Feature Suggestions
  10. AJ@Parallels
    Post

    Spectre Mitigation

    I am sorry for the previous response, Technically there are several possible implementations of the attacks exploiting Spectre. Most of these are...
    Post by: AJ@Parallels, Nov 1, 2018 in forum: General Questions
  11. AJ@Parallels
    Post

    "No supported mail client" when sharing Word doc

    Kindly follow the instructions from this link and check if it helps.
    Post by: AJ@Parallels, Nov 1, 2018 in forum: macOS Virtual Machine
  12. AJ@Parallels
    Post

    "No supported mail client" when sharing Word doc

    Hello CarissaT, Let us ensure that Parallels Tools are properly installed. Please follow https://bit.ly/2N1mrkW to install Parallels Tools. If you...
    Post by: AJ@Parallels, Oct 31, 2018 in forum: macOS Virtual Machine
  13. AJ@Parallels
    Post

    Which Parallels will work with Mac 10.6.8?

    HelloStefanosD1, You cannot use Parallels Desktop 14 key to activate Parallels Desktop 9 for Mac, Windows 10 can be installed only from Parallels...
    Post by: AJ@Parallels, Oct 31, 2018 in forum: General Questions
  14. AJ@Parallels
    Post

    Windows 10 Installation under Paralles 14 stuck

    Hello MichaelA21, Do you have the Windows 10 product key with you, if so then Please download the Windows 10 .iso from this link <...
    Post by: AJ@Parallels, Oct 31, 2018 in forum: Windows Virtual Machine
  15. AJ@Parallels
    Post

    Spectre Mitigation

    Hello ParallelsU177, Kindly follow the instructions from this link and check if it helps.
    Post by: AJ@Parallels, Oct 31, 2018 in forum: General Questions
  16. AJ@Parallels
    Post

    Parallels 12 Crash On Launch

    Hello ChristopherK9! Perfect, Please feel free to reach us any time for any queries regarding Parallels.
    Post by: AJ@Parallels, Oct 31, 2018 in forum: General Questions
  17. AJ@Parallels
    Post

    Installation Issue

    Hello ChrisG15, Kindly go ahead and upgrade the mac OS to the latest version Mojave which is completely compatible with Parallels Desktop 14 for Mac.
    Post by: AJ@Parallels, Oct 30, 2018 in forum: Installation and Configuration of Parallels Desktop
  18. AJ@Parallels
    Post

    Removing the Previous version

    Hello nealt! You are right, This issue has already reported to our development team and it will be fixed in the upcoming Parallels Desktop 14...
    Post by: AJ@Parallels, Oct 30, 2018 in forum: Installation and Configuration of Parallels Desktop
  19. AJ@Parallels
    Post

    Parallels desktop crash

    Hello DariaD, Kindly quit Parallels Desktop 12 and then go to Finder--> Application--> Parallels Desktop then ( Right click and move to trash )....
    Post by: AJ@Parallels, Oct 30, 2018 in forum: macOS Virtual Machine
  20. AJ@Parallels
    Post

    Troubleshooting installation: Boot Skipped. EFI Hard Drive

    Hello AngelaK2, Kindly follow the instructions from this link and check if it helps, if the issue still persists then try with ' vm.bios.efi=1 '...
    Post by: AJ@Parallels, Oct 29, 2018 in forum: Installation and Configuration of Parallels Desktop
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