Separate names with a comma.
Thank you. In your case, I'd advise you to shut down the virtual machine and remove all boot flags from the configuration settings of the virtual...
Hello! Thank you for bringing it up. Our engineer has sent you a link to schedule a remote session. We'll try to do our best to assist you in this...
Thank you a lot for bringing it up. We'll work on it.
Hello, We don't offer coupon codes for purchasing a Parallels Desktop license.
Hello, You can try to apply the following workaround to disable Metal API: 1. Make sure the virtual machine is not running. 2. Open its...
Hello! I advise you to try applying the following workaround and check if it helps: https://kb.parallels.com/129589 Kindly let me know the results.
Hello, The steps below are supposed to fix your issue: - open the virtual machine configuration as per https://kb.parallels.com/117287 > Options >...
Hello! Thank you all for your feedback. We've submitted the issue to our developers. I advise you to subscribe to https://kb.parallels.com/129060...
Hello! Would you send us a technical report when the issue is reproduced on the screen, please? The instructions are available at...
As a follow-up, please note that the following steps are helpful: 0. Start the Virtual Machine and disable BitLocker encryption. 1. Shut down the...
Just in case, the issue has been fixed in Parallels Desktop 18.1.0 and newer Parallels Desktop versions.
Hello! Actually, this is a known issue our developers are currently working on. If you can provide us with additional data about that, it'd be of...
Hello! First, I want to say that our Team made no changes in the code to make Parallels Desktop 17 crash on macOS Ventura Mac computers and push...
Hello! Thank you for reporting this issue! Let me ask you to reproduce the issue again and once your Windows VM is shut down but "Windows 11"...
Hi Ed, Kindly send me the order's reference number that you want to arrange a refund for. Alternatively, you can do that seamlessly fo following...
Hi Pavel, The list of trusted resellers can be found here: https://www.parallels.com/partners/locator/ . If you purchase a license from one of...
Hello, Please check https://kb.parallels.com/125195 to enable nested virtualization in your virtual machine.
Hi Josef, I just checked, the link https://parallels.com/directdownload/pd17 downloads Parallels Desktop 17. Just in case, here is a direct link...
Thank you a lot! I've passed these details on to our Product Management Team. Stay tuned!
We do have some plans :) Would you tell me the app's name and how often you use it, for what purposes? I'm asking this to better understand your...
