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Hello! We've fixed the issue in a new Parallels Toolbox build. Learn more at https://kb.parallels.com/129817. Kindly test it and share your feedback.
Hi David, Let me provide you with more details on that: 1. You won't be able to move any virtual machines from a Mac with an Intel processor to a...
As I can see, you're still running Parallels Desktop 18.3.0, while the issue has been fixed in Parallels Desktop 18.3.1. Kindly update the product...
Hi @TimM16 , Would you reproduce the issue again and collect a fresh technical report at the moment of reproduction, please? Right-click Parallels...
Hi Ray, Thank you for your feedback. I can assure you that it's 100% not right. The issue turned out to be more complex than we expected and...
Hello, This is not an issue in the product, it's done by design. Learn more in https://kb.parallels.com/129572: According to our tests, we...
Hi Jim, Kindly reproduce the issue and send us the technical report. The report can be generated by clicking Help > Send technical data. Share the...
Hi all, A quick question from me: what's your use case for attaching a Bluetooth device directly to the virtual machine instead of redirecting the...
Hello, Parallels Desktop 18.3.0 with the fix for the issue has just been released. Kindly update Parallels Desktop to 18.3.0 and check if it works...
Hello! We will research this topic in our lab. Thank you for the heads up!
Hello @harryordinary , Our engineers have sent you a response yesterday. Kindly check your inbox. If you have any questions, reply to the email,...
Hello! I'm thrilled to say we have a fix for the issue that will be released soon. Kindly subscribe to https://kb.parallels.com/129060 to get the...
Hello, Would you reproduce the issue again and collect a technical report at the moment of reproduction, please? For this click the Parallels icon...
Hello @harryordinary , Would you reproduce the issue again and collect a technical report at the moment of reproduction, please? For this click...
Hi @JasonC44 , As I can see, there is the 'video.const_buffer_mode = 2' flag applied to the settings of your virtual machine. Would you remove it...
Hello Stefan, I can tell you for sure that Parallels is interested in implementing DirectX 12. But we all have to note that it requires such a...
Hello! Foremost, please accept my personal and sincere apologies for this case. Let me fix this situation for you privately. I'll answer you in...
Hello! Replied in private messages.
This crash has already been submitted to our Engineering Team to review it. Unfortunately, we have no solution yet.
Same advice here: Shut down the virtual machine and remove all boot flags from the configuration settings of the virtual machine (Hardware tab >...
