Separate names with a comma.
Hi Sveta, Would you provide more details about your issue, please? What Parallels Desktop version do you have? What's the macOS version installed...
As Aydaskhan said, we escalated the issue to our Development team. Upon conducting the investigation and replicating the issue locally, it turned...
Hi Ron, Your issue is a bit different from the one described by AMS@. I've sent you an email yesterday with a workaround to fix your issue.
Hello! First of all, we do understand the issue is annoying but actually the issue can't be fixed from our side and requires an input from...
Hello! The fix for the issue will be fixed shortly. Please stay tuned: https://kb.parallels.com/en/129860 (you can click the Get updates button to...
Surprisingly but the issue has been fixed by clicking Actions > Reset. Would you check if it helps you to address it, please?
Hi @LucaC11 , your case is identical to others who have kept the virtual machine on an external exfat drive and upgraded to macOS Sonoma. I've...
Hello! Parallels Desktop 18 isn't fully compatible with macOS Sonoma: https://kb.parallels.com/114381. To ensure a smooth work of Parallels...
I suppose the virtual hard drive lacks the main .hdd file. We'll open a ticket for you to try fixing that.
Hello! Parallels Desktop 17 isn't fully compatible with macOS Sonoma: https://kb.parallels.com/114381.
Hi Michael, Would you collect a technical report at the moment of the issue reproduction, please? And post its ID here, please? What steps have...
Hi Eliza, Yes, most likely, Parallels Tools aren't installed properly. Try to reinstall them (just a few clicks): 1. Right-click the Windows icon...
Hi @TylerP3 , We've opened a ticket for you directly in the Second Line Support team. The email was sent a few days ago, please check your inbox...
Hi @DiegoC9 , Parallels Desktop 17 isn't fully compatible with macOS Sonoma: https://kb.parallels.com/114381. If you have a subscription, try...
Hi @dkomaran , @JavierF2 , We've already submitted your issue to our Development team for further investigation. Thanks a lot for bringing it...
Hello! Do you have the VPN client installed on the Mac side and the Shared network enabled for the Windows virtual machine? If not, please try it....
Thank you! What Parallels Desktop version are you using? I suppose Parallels Desktop 18? Would you share a screenshot and a technical report...
Thanks, Barry! I've opened a ticket for you to have the issue addressed. Going forward you can submit a support ticket at...
Hello! Would you create a screen recording capturing the issue and share it with us (you can use any file share to upload it). Additionally,...
