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  1. Alfena@Parallels
    Post

    Unable to connect Hard Disk 0

    Hello @AndrasD , Thank you for sharing this, glad to know your issue is resolved. Please refer http://kb.parallels.com/114118 to Transfer an...
    Post by: Alfena@Parallels, Sep 29, 2017 in forum: macOS Virtual Machine
  2. Alfena@Parallels
    Post

    upgraded to parallels 13

    Hello @KrisT1 , Please share a screenshot of the error message so that we can check and assist you. Thanks
    Post by: Alfena@Parallels, Sep 28, 2017 in forum: Installation and Configuration of Parallels Desktop
  3. Alfena@Parallels
    Post

    Parallels 13 with High Sierra Coherence Mode Glitch with Windows 10 Start Menu

    Hello @HeathA , Please follow the steps provided at http://kb.parallels.com/4841 to reinstall Parallels Tools in Windows OS and check if it...
    Post by: Alfena@Parallels, Sep 28, 2017 in forum: macOS Virtual Machine
  4. Alfena@Parallels
    Post

    Parallel Tools breaks my IE

    Hello @Marcosi , please let us know if you are getting any error message when using Internet Explorer. Thanks, Alfena
    Post by: Alfena@Parallels, Sep 28, 2017 in forum: General Questions
  5. Alfena@Parallels
    Post

    Parallels 10 run on Mac OS High Sierra?

    Hello @ZengH , Parallels Desktop 11 is not fully compatible with High Sierra, we strongly recommend you upgrade to Parallels Desktop 13 for Mac...
    Post by: Alfena@Parallels, Sep 27, 2017 in forum: macOS Virtual Machine
  6. Alfena@Parallels
    Post

    Is parallels 11 compatible with High Sierra?

    Hello All, Parallels Desktop 11 is not fully compatible with High Sierra, we strongly recommend you upgrade to Parallels Desktop 13 for Mac if...
    Post by: Alfena@Parallels, Sep 27, 2017 in forum: macOS Virtual Machine
  7. Alfena@Parallels
    Post

    Parallels 12 and High Sierra

    Hello @GianlucaB3 , Parallels Desktop 12 is fully compatible with macOS Sierra. Please refer http://kb.parallels.com/123977 for more information....
    Post by: Alfena@Parallels, Sep 27, 2017 in forum: Installation and Configuration of Parallels Desktop
  8. Alfena@Parallels
    Post

    Parallels 11 on High Sierra?

    Hello @CenkK , Parallels Desktop 11 does not support High Sierra, it may or may not work. We would recommend you to upgrade to Parallels Desktop...
    Post by: Alfena@Parallels, Sep 27, 2017 in forum: Installation and Configuration of Parallels Desktop
  9. Alfena@Parallels
    Post

    Quicken 2017 Desktop Application is not working on Parallels Machine

    Hello @PrinkalM1 , Please let us know what is the error message that you get when starting Quicken or please share a screenshot so that we can...
    Post by: Alfena@Parallels, Sep 26, 2017 in forum: Windows Virtual Machine
  10. Alfena@Parallels
    Post

    Parallels 13 upgrade price increase?

    Hello @jacook , The normal price for the Parallels Desktop Upgrade would be $49.99. In that email, we mentioned like the price would be $59.99...
    Post by: Alfena@Parallels, Sep 26, 2017 in forum: General Questions
  11. Alfena@Parallels
    Post

    Unable to activate Parallels 13 Upgrade (have active subscription)

    Hello @DanielU1 , Please let us know what version you are trying to activate and what happens when you activate? do you get an error message?...
    Post by: Alfena@Parallels, Sep 26, 2017 in forum: Installation and Configuration of Parallels Desktop
  12. Alfena@Parallels
    Post

    Unable to activate Parallels 13 Upgrade (have active subscription)

    Hello @MDYN , Please click on the link provided below to download Parallels Desktop 12 www.parallels.com/directdownload/pd12 Thanks,Alfena
    Post by: Alfena@Parallels, Sep 26, 2017 in forum: Installation and Configuration of Parallels Desktop
  13. Alfena@Parallels
    Post

    Double account

    Hello @LeoI , Please check your private message and reply with the necessary details. Thanks, Alfena
    Post by: Alfena@Parallels, Sep 26, 2017 in forum: Installation and Configuration of Parallels Desktop
  14. Alfena@Parallels
    Post

    Can the Parallels Desktop 13 run High Sierra?

    Hello @RadekV , Please follow the steps provided at http://kb.parallels.com/122953 and check if it works. Thanks, Alfena
    Post by: Alfena@Parallels, Sep 26, 2017 in forum: macOS Virtual Machine
  15. Alfena@Parallels
    Post

    Can the Parallels Desktop 13 run High Sierra?

    Hello @Steve_Harper , Please go to Actions > reinstall Parallels Tools and check if it works. Thanks, Alfena
    Post by: Alfena@Parallels, Sep 26, 2017 in forum: macOS Virtual Machine
  16. Alfena@Parallels
    Post

    How to stop guest from going to sleep in Parallels 13?

    Hello @voila , You're welcome, glad to know it works and we are always here to help you. Thanks
    Post by: Alfena@Parallels, Sep 25, 2017 in forum: macOS Virtual Machine
  17. Alfena@Parallels
    Post

    PRL_ERR_DISK_IMAGES_CORRUPTED after upgrading from v12 to v13

    Hello @CanP , Please follow the steps suggested at http://kb.parallels.com/123150 and check if it works. Thanks Alfena
    Post by: Alfena@Parallels, Sep 25, 2017 in forum: Windows Virtual Machine
  18. Alfena@Parallels
    Post

    Can the Parallels Desktop 13 run High Sierra?

    Hello @steve, Parallels Desktop 13 will support Mac OS High Sierra when it is released officially. Please refer http://kb.parallels.com/124223 to...
    Post by: Alfena@Parallels, Sep 25, 2017 in forum: macOS Virtual Machine
  19. Alfena@Parallels
    Post

    what version of parallels works with windows 7 and Sierra

    Hello @DeniseK, You can purchase Parallels Desktop 13 which is fully compatible with Mac OS Sierra. Please click on the link to purchase Parallels...
    Post by: Alfena@Parallels, Sep 25, 2017 in forum: macOS Virtual Machine
  20. Alfena@Parallels
    Post

    Expandable Disk doesn't expand

    Hello @EwaldH , It looks like you do not have enough space on the Windows virtual machine hence please refer the steps provided in the article...
    Post by: Alfena@Parallels, Sep 25, 2017 in forum: Installation and Configuration of Parallels Desktop
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