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  1. Alfena@Parallels
    Post

    Parallels 10 on High Sierra, still working?

    Hello @John Podgorelec , Yes Parallels Desktop 10 is not compatible with Mac OS High Sierra hence it will not work. Thanks
    Post by: Alfena@Parallels, Oct 5, 2017 in forum: General Questions
  2. Alfena@Parallels
    Post

    Why modified Windows 7 still uses so much storage 16GB?

    Hello @cris, It is not possible to shrink before or after installation. Thanks
    Post by: Alfena@Parallels, Oct 4, 2017 in forum: Installation and Configuration of Parallels Desktop
  3. Alfena@Parallels
    Post

    Why modified Windows 7 still uses so much storage 16GB?

    Hello @cris , While installing Windows 7 , the minimum system requirement would be 16 GB, it does not matter if you trim the ISO image file...
    Post by: Alfena@Parallels, Oct 4, 2017 in forum: Installation and Configuration of Parallels Desktop
  4. Alfena@Parallels
    Post

    parallels full screen display breaks up after swipe from mac screen

    Hello All, We have an issue with Video artefacts when switching desktop spaces in Full Screen mode. The issue is know and our Engineering team is...
    Post by: Alfena@Parallels, Oct 4, 2017 in forum: Windows Virtual Machine
  5. Alfena@Parallels
    Post

    Unable to connect Hard Disk 1

    Hello @NidalQ , Please follow as suggested below: Disable System Integrity Protection (SIP). 1.Restart the Mac, on Apple logo loading screen...
    Post by: Alfena@Parallels, Oct 4, 2017 in forum: Installation and Configuration of Parallels Desktop
  6. Alfena@Parallels
    Post

    Unable to connect Hard Disk 1

    Hello @NidalQ , Please let us know the version of Parallels Desktop, Mac OS and since when you started having this issue. Thanks
    Post by: Alfena@Parallels, Oct 4, 2017 in forum: Installation and Configuration of Parallels Desktop
  7. Alfena@Parallels
    Post

    Parallel desktop 13 Bootcamp undetectable

    Hello All, please follow as suggested below: Disable System Integrity Protection (SIP). 1.Restart the Mac, on Apple logo loading screen press...
    Post by: Alfena@Parallels, Oct 4, 2017 in forum: General Questions
  8. Alfena@Parallels
    Post

    Space Bar not working

    Hello @SungK1 , Please click on the link www.parallels.com/directdownload/pd12 to download Parallels Desktop version 12. Thanks, Alfena
    Post by: Alfena@Parallels, Oct 4, 2017 in forum: Windows Virtual Machine
  9. Alfena@Parallels
    Post

    Bootcamp Partition Not Found in Manual Configuration

    Hello @KengS , please follow as suggested below: Disable System Integrity Protection (SIP). 1.Restart the Mac, on Apple logo loading screen...
    Post by: Alfena@Parallels, Oct 4, 2017 in forum: Installation and Configuration of Parallels Desktop
  10. Alfena@Parallels
    Post

    Activation Key not working

    Hello @MattJ5 , On checking your records, we found that you have an active subscription to Parallels Desktop Pro edition and during the...
    Post by: Alfena@Parallels, Oct 4, 2017 in forum: Installation and Configuration of Parallels Desktop
  11. Alfena@Parallels
    Post

    PD13 on High Sierra can't see another Hard driver

    Hello @HarleyM , You're welcome. We are always here to help you.
    Post by: Alfena@Parallels, Oct 4, 2017 in forum: Installation and Configuration of Parallels Desktop
  12. Alfena@Parallels
    Post

    The Boot Camp partition used by hard disk 1 is missing

    Hello @JanC4 , please follow as suggested below: Disable System Integrity Protection (SIP). 1.Restart the Mac, on Apple logo loading screen...
    Post by: Alfena@Parallels, Oct 4, 2017 in forum: Installation and Configuration of Parallels Desktop
  13. Alfena@Parallels
    Post

    PD13 on High Sierra can't see another Hard driver

    Hello @JosepM3 , You're welcome. We are always here to help you.
    Post by: Alfena@Parallels, Oct 4, 2017 in forum: Installation and Configuration of Parallels Desktop
  14. Alfena@Parallels
    Post

    How to access the RAM-configuration when Parallels not running

    Hello @Anashwaran , Please open Configuration, go to Options > startup and shutdown , take a screenshot and provide us so that we can check. Thanks
    Post by: Alfena@Parallels, Oct 3, 2017 in forum: Installation and Configuration of Parallels Desktop
  15. Alfena@Parallels
    Post

    Allow bulk deletion of snapshots

    Hello All, You can try to merge all snapshots as one by following the steps provided below and then delete the snapshot 1.In Mac OS X, go to...
    Post by: Alfena@Parallels, Oct 3, 2017 in forum: Parallels Desktop for Mac Feature Suggestions
  16. Alfena@Parallels
    Post

    Subscription Expiration

    Hello @MichaelR25 , Uninstalling Parallels Desktop will not affect your Windows. Please click on the link...
    Post by: Alfena@Parallels, Oct 3, 2017 in forum: General Questions
  17. Alfena@Parallels
    Post

    Auto renewal - refund

    Hello @ImaK , Please check your private message and provide us the necessary details. Thanks
    Post by: Alfena@Parallels, Oct 3, 2017 in forum: General Questions
  18. Alfena@Parallels
    Post

    Parallels 10 on High Sierra, still working?

    Hello @AlainF1 , Parallels Desktop 10 does not support Mac OS High Sierra. We would strongly recommend you to use Parallels Desktop 13 which is...
    Post by: Alfena@Parallels, Oct 3, 2017 in forum: General Questions
  19. Alfena@Parallels
    Post

    Billed for 2, only need 1 license.

    Hello @lucasc1 , On checking your records, we found that the order has been refunded. Thanks
    Post by: Alfena@Parallels, Oct 3, 2017 in forum: General Questions
  20. Alfena@Parallels
    Post

    No boot device available error installing win7

    Hello @LucianS , We would request you to follow the below steps: 1. Click on Install Windows > Select Continue without the source > Select...
    Post by: Alfena@Parallels, Oct 3, 2017 in forum: General Questions
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