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  1. Alfena@Parallels
    Post

    Parallels Tools install stalls at 51%

    Hello @Lago di Cuba , please follow the steps provided at http://kb.parallels.com/8969 to install Parallels Tools. Thanks
    Post by: Alfena@Parallels, Oct 18, 2017 in forum: Windows Virtual Machine
  2. Alfena@Parallels
    Post

    Error 0x80070035 in Windows 10 and Parallels in Mac virtual machine.

    Hello @JorgeT , please follow the steps provided at http://kb.parallels.com/115026 and check if it works. Thanks
    Post by: Alfena@Parallels, Oct 18, 2017 in forum: General Questions
  3. Alfena@Parallels
    Post

    Parallels 13.1.0 not working under Mac OS 10.13 (High Sierra) using Bootcamp

    Hello @RichardL10 , please install the latest build of Parallels Desktop 13.1.0 http://kb.parallels.com/111603 and check if it works. If the...
    Post by: Alfena@Parallels, Oct 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  4. Alfena@Parallels
    Post

    Unable to Install new MacOS High Sierra VM from Recovery Partition

    Hello @DavidC35 , Kindly follow the below steps to install High Sierra as a virtual machine and check if it works > Download the OS High Sierra...
    Post by: Alfena@Parallels, Oct 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  5. Alfena@Parallels
    Post

    PD 13.1 : Windows 10 white screen on GeForce 9600

    Hello @PhilippB2 , You're welcome. we are always here to help.
    Post by: Alfena@Parallels, Oct 18, 2017 in forum: Windows Virtual Machine
  6. Alfena@Parallels
    Post

    Windows 10 Logout Issue

    Hello @AndrewL14 , Please follow the steps provided in the Microsoft Blog below and check if it works...
    Post by: Alfena@Parallels, Oct 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  7. Alfena@Parallels
    Post

    Internet Explorer 11 not working in new install of Windows 7

    Hello @pheon_ , please follow the steps provided at http://kb.parallels.com/122727 and check if it works. Thanks
    Post by: Alfena@Parallels, Oct 18, 2017 in forum: Windows Virtual Machine
  8. Alfena@Parallels
    Post

    PD 13.1 : Windows 10 white screen on GeForce 9600

    Hello @PhilippB2 , please click on the link http://download.parallels.com/desktop/v13/13.0.1-42947/ParallelsDesktop-13.0.1-42947.dmg to download...
    Post by: Alfena@Parallels, Oct 18, 2017 in forum: Windows Virtual Machine
  9. Alfena@Parallels
    Post

    Unable to activate corporate key for Parrallels 13 for Mac.

    Hello @RogerT2 , Please check your private message and reply with the necessary information. Thanks Alfena
    Post by: Alfena@Parallels, Oct 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  10. Alfena@Parallels
    Post

    PD 13.1 : Windows 10 white screen on GeForce 9600

    Hello @huguesf , Glad to know your issue is resolved.
    Post by: Alfena@Parallels, Oct 17, 2017 in forum: Windows Virtual Machine
  11. Alfena@Parallels
    Post

    "Unable to connect Hard Disk 0" Parallels 12 issue with High Sierra?

    Hello @HenrikG1 , Please follow the steps provided at http://kb.parallels.com/124294 and check if it works. Thanks
    Post by: Alfena@Parallels, Oct 17, 2017 in forum: Installation and Configuration of Parallels Desktop
  12. Alfena@Parallels
    Post

    Cannot activate parallels toolbox

    Hello @John_Fallas , Please make sure you have installed all the updates of Parallels Toolbox, then click on the Parallels Toolbox icon in the...
    Post by: Alfena@Parallels, Oct 17, 2017 in forum: Parallels Toolbox for Mac
  13. Alfena@Parallels
    Post

    Can we "downgrade" from Parallels 13 back to 12?

    Hello @DrSkywalker , Please install the latest update for Parallels 13.1.0 http://kb.parallels.com/111603 and check if it works Thanks
    Post by: Alfena@Parallels, Oct 17, 2017 in forum: Installation and Configuration of Parallels Desktop
  14. Alfena@Parallels
    Post

    Parallels Desktop 13.1 update causes 'Handle Not Found' in Windows 10 after Parallels Tools Install

    Hello @SonnyR , On checking your records, we found that you have Parallels Desktop 12 permanent license which is not eligible for a free upgrade...
    Post by: Alfena@Parallels, Oct 16, 2017 in forum: Installation and Configuration of Parallels Desktop
  15. Alfena@Parallels
    Post

    Video performance broken after latest update

    Hello @Robert Swanson , please open virtual machine configuration http://kb.parallels.com/117287 , go to Hardware Tab > Graphics > Advanced...
    Post by: Alfena@Parallels, Oct 16, 2017 in forum: Windows Virtual Machine
  16. Alfena@Parallels
    Post

    Parallels desktop 11/Windows 7

    Hello @JaneD2 , Please click on the link https://www.microsoft.com/en-in/software-download/ to download Windows 7 ISO image file and once the...
    Post by: Alfena@Parallels, Oct 16, 2017 in forum: General Questions
  17. Alfena@Parallels
    Post

    Bought 13 upgrade but need full addition

    Hello @rccharles , please check your private message and provide us the necessary details. Thanks
    Post by: Alfena@Parallels, Oct 16, 2017 in forum: Installation and Configuration of Parallels Desktop
  18. Alfena@Parallels
    Post

    Shift Key is not passing in Windows 10

    Hello @BrentG1, Glad to know it works, we are always here to help. Thanks
    Post by: Alfena@Parallels, Oct 13, 2017 in forum: Windows Virtual Machine
  19. Alfena@Parallels
    Post

    Rainbow after upgrade to version 13.1.0 (43108)

    Hello @DixonL , Please share a screenshot of the screen so that we can check and assist you. Thanks
    Post by: Alfena@Parallels, Oct 13, 2017 in forum: Installation and Configuration of Parallels Desktop
  20. Alfena@Parallels
    Post

    Windows loads with desktop background, but no login box

    Hello @DrN , Please go to Actions > reset and check if it works. Thanks
    Post by: Alfena@Parallels, Oct 12, 2017 in forum: General Questions
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