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  1. Alfena@Parallels
    Post

    strange white file 0 Bytes named Windows 10 on Desktop

    Hello @ChristophK2 , please share a screenshot of the file and also let us know what happens when you move it to trash. Thanks
    Post by: Alfena@Parallels, Oct 24, 2017 in forum: Windows Virtual Machine
  2. Alfena@Parallels
    Post

    noisy screen (flickering) when wiping between desktops

    Hello @ChristophK2 , please open virtual machine configuration http://kb.parallels.com/117287, go to Hardware Tab > Graphics > Increase the...
    Post by: Alfena@Parallels, Oct 23, 2017 in forum: Installation and Configuration of Parallels Desktop
  3. Alfena@Parallels
    Post

    Display in Windows says VGA but I have a much higher resolution monitor

    Hello @AliceMeade , glad to know you have sorted it out. Thanks
    Post by: Alfena@Parallels, Oct 23, 2017 in forum: Installation and Configuration of Parallels Desktop
  4. Alfena@Parallels
    Post

    Trouble Adding Hard Disk Space to Windows VM

    Hello @JohnM49 , glad to know it works. Thanks
    Post by: Alfena@Parallels, Oct 23, 2017 in forum: Installation and Configuration of Parallels Desktop
  5. Alfena@Parallels
    Post

    urgent - need to delete a VM - how?

    Hello @ChristophK2 , glad to know you have figured it out. Thanks
    Post by: Alfena@Parallels, Oct 23, 2017 in forum: Installation and Configuration of Parallels Desktop
  6. Alfena@Parallels
    Post

    purchased a new MacBook and wanted to move parallel desktop to it

    Hello @Ismail1 , We have made changes to the activation key . please use the link www.parallels.com/directdownload/pd10 to install Parallels...
    Post by: Alfena@Parallels, Oct 23, 2017 in forum: Installation and Configuration of Parallels Desktop
  7. Alfena@Parallels
    Post

    Windows 10 Home is installed as Demo - cannot upgrade this to Pro

    Hello @ChristophK2 , please refer http://kb.parallels.com/5029 to remove the existing Windows virtual machine and then click on the link...
    Post by: Alfena@Parallels, Oct 23, 2017 in forum: Installation and Configuration of Parallels Desktop
  8. Alfena@Parallels
    Post

    Can't install High Sierra Guest on High Sierra Host

    Hello All, Kindly follow the below steps to install High Sierra as a virtual machine. > Download the OS High Sierra installation app from...
    Post by: Alfena@Parallels, Oct 23, 2017 in forum: macOS Virtual Machine
  9. Alfena@Parallels
    Post

    Delete Trial Version & Account

    Hello @DylanF1 , As per the request your account is deleted.
    Post by: Alfena@Parallels, Oct 23, 2017 in forum: General Questions
  10. Alfena@Parallels
    Post

    Installed Last Update today and now Widows 10 Pro virtual PC screen is scrambled

    Hello @GilbertoP , please install the latest update of Parallels Desktop 13.1.0 http://kb.parallels.com/111603 and check if it works. Thanks
    Post by: Alfena@Parallels, Oct 23, 2017 in forum: Installation and Configuration of Parallels Desktop
  11. Alfena@Parallels
    Post

    Installed Last Update today and now Widows 10 Pro virtual PC screen is scrambled

    Hello @ICS , please install the latest update of Parallels Desktop 13.1.0 http://kb.parallels.com/111603 and please open virtual machine...
    Post by: Alfena@Parallels, Oct 23, 2017 in forum: Installation and Configuration of Parallels Desktop
  12. Alfena@Parallels
    Post

    urgent - need to delete a VM - how?

    Hello @ChristophK2 , please start Parallels Desktop and then follow the steps provided at http://kb.parallels.com/5029 to delete a virtual...
    Post by: Alfena@Parallels, Oct 23, 2017 in forum: Installation and Configuration of Parallels Desktop
  13. Alfena@Parallels
    Post

    Windows all grey (whole system greyscale)

    Hello @derek68 , Glad to know it is resolved. Thanks
    Post by: Alfena@Parallels, Oct 23, 2017 in forum: Windows Virtual Machine
  14. Alfena@Parallels
    Post

    noisy screen (flickering) when wiping between desktops

    Hello @ChristophK2 , please install the latest update of Parallels Desktop 13.1.0 http://kb.parallels.com/111603 and check if it works. Thanks
    Post by: Alfena@Parallels, Oct 23, 2017 in forum: Installation and Configuration of Parallels Desktop
  15. Alfena@Parallels
    Post

    Upgrade to Newest Version

    Hello @RamN , Parallels Desktop version 10 is not eligible to upgrade to version 13, only version 11 and 12 are eligible hence you need to...
    Post by: Alfena@Parallels, Oct 23, 2017 in forum: General Questions
  16. Alfena@Parallels
    Post

    VMs window at startup/shutdown

    Hello @RinoP , please refer http://kb.parallels.com/120414 to customise startup and shutdown settings for virtual machine. Thanks
    Post by: Alfena@Parallels, Oct 20, 2017 in forum: General Questions
  17. Alfena@Parallels
    Post

    Startup problems after Version 13 upgrade

    Hello @WilliamB1 , please uninstall and reinstall Parallels Tools by following the steps provided at http://kb.parallels.com/4841 and also the...
    Post by: Alfena@Parallels, Oct 20, 2017 in forum: Installation and Configuration of Parallels Desktop
  18. Alfena@Parallels
    Post

    Configuring memory in Parallels 13

    Hello @CraigF1 , Glad to know it works. We are always here to help
    Post by: Alfena@Parallels, Oct 19, 2017 in forum: Installation and Configuration of Parallels Desktop
  19. Alfena@Parallels
    Post

    Error instaling Windows 10

    Hello @JOSEM17 , Please follow the steps provided below You can start the VM creation as mentioned in the KB http://kb.parallels.com/4729 but when...
    Post by: Alfena@Parallels, Oct 19, 2017 in forum: Installation and Configuration of Parallels Desktop
  20. Alfena@Parallels
    Post

    Configuring memory in Parallels 13

    Hello @CraigF1 , Please refer http://kb.parallels.com/117287 to get to virtual machine's configuration when Windows is shut down. Thanks
    Post by: Alfena@Parallels, Oct 19, 2017 in forum: Installation and Configuration of Parallels Desktop
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