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  1. Alfena@Parallels
    Post

    No login screen

    Hello @NoComment , please go to Actions > reset and check if it works. Thanks
    Post by: Alfena@Parallels, Oct 31, 2017 in forum: Installation and Configuration of Parallels Desktop
  2. Alfena@Parallels
    Post

    macOS 10.13 high Sierra Support

    Hello @SuriyaL, Parallels Desktop 11 is not compatible with Mac OS High Sierra hence it will not work. we would recommend you to upgrade to...
    Post by: Alfena@Parallels, Oct 31, 2017 in forum: Installation and Configuration of Parallels Desktop
  3. Alfena@Parallels
    Post

    Can't deactivate Parallels Desktop 11 Pro on old Mac

    Hello @JanS8, we have made necessary changes to your license key. please reattempt activation and let us know if it works. Thanks
    Post by: Alfena@Parallels, Oct 31, 2017 in forum: Installation and Configuration of Parallels Desktop
  4. Alfena@Parallels
    Post

    Bootcamp first, then Parallels = problem

    Hello @JohnD17 , please follow the steps provided at http://kb.parallels.com/112941 to run Boot Camp partition with Parallels Desktop and if the...
    Post by: Alfena@Parallels, Oct 30, 2017 in forum: Installation and Configuration of Parallels Desktop
  5. Alfena@Parallels
    Post

    Configuration option to disable auto-pausing in PD13 disappeared

    Hello @Rainer1 , Please open virtual machine configuration, go to Options Tab > Startup and Shutdown and check Pause Windows when possible. Thanks
    Post by: Alfena@Parallels, Oct 30, 2017 in forum: Installation and Configuration of Parallels Desktop
  6. Alfena@Parallels
    Post

    Windows 10 blue screen: bad system config code 0xc0000225

    Hello @DavidK21 , then please restore Windows 10 from a backup that was taken before the issue had occurred or reinstall Windows virtual machine...
    Post by: Alfena@Parallels, Oct 30, 2017 in forum: Windows Virtual Machine
  7. Alfena@Parallels
    Post

    Windows 10 not opening at all since upgrade to parallels 13

    Hello @CarolineE , Please go to Actions > reset and check if it works. Thanks
    Post by: Alfena@Parallels, Oct 30, 2017 in forum: Windows Virtual Machine
  8. Alfena@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hello @YassineX , we have made the necessary changes to the activation key please reattempt activation and check if it works. Thanks
    Post by: Alfena@Parallels, Oct 27, 2017 in forum: General Questions
  9. Alfena@Parallels
    Post

    Cannot activate parallels toolbox

    Hello @John_Fallas , glad to know it works.
    Post by: Alfena@Parallels, Oct 27, 2017 in forum: Parallels Toolbox for Mac
  10. Alfena@Parallels
    Post

    Static Windows 10 Screen after launching Parallels

    Hello @BarrieB , On checking the screenshot we see that Parallels ToolBox is launched not Parallels Desktop hence please open Finder >...
    Post by: Alfena@Parallels, Oct 26, 2017 in forum: General Questions
  11. Alfena@Parallels
    Post

    Parallels 12 Mac pro subscription on ebay?

    Hello @ilmedconstructionD , Yes, Parallels Desktop Pro edition is only available as a subscription-based license which has to be renewed every...
    Post by: Alfena@Parallels, Oct 26, 2017 in forum: General Questions
  12. Alfena@Parallels
    Post

    "Your Product Activation Key Reached Its Activation Limit..."

    Hello @RaymondG1, we have made necessary changes to your activation key. please reattempt activation and check if it works. Thanks
    Post by: Alfena@Parallels, Oct 26, 2017 in forum: Installation and Configuration of Parallels Desktop
  13. Alfena@Parallels
    Post

    MAC OSX freezes randomly when Coherence is activated

    Hello @Baulard, Please follow the steps suggested at http://kb.parallels.com/121578 and check if it works. Thanks
    Post by: Alfena@Parallels, Oct 26, 2017 in forum: General Questions
  14. Alfena@Parallels
    Post

    Floating microphone

    Hello @PaulP9 , Please Be sure that "Enable spoken commands" option is unchecked in Parallels Desktop Preferences. Please refer this article...
    Post by: Alfena@Parallels, Oct 26, 2017 in forum: General Questions
  15. Alfena@Parallels
    Post

    can guest's OS desktop icons please be made to disappear from Mac desktop?

    Hello @ChristophK2 , Please Shut down Windows, open virtual machine configuration http://kb.parallels.com/117287 go to Security Tab > Isolate Mac...
    Post by: Alfena@Parallels, Oct 26, 2017 in forum: Installation and Configuration of Parallels Desktop
  16. Alfena@Parallels
    Post

    Disable Windows 10 show all windows gesture?

    Hello @AlekseyM2 , please let us know 1. The version of Parallels Desktop? 2.Are you using multiple monitors? 3.Since when you are facing this...
    Post by: Alfena@Parallels, Oct 25, 2017 in forum: Windows Virtual Machine
  17. Alfena@Parallels
    Post

    Parallels Desktop For Mac Black Screen Problem

    Hello @IanT2 , please go to Actions > reset and check if it works. Thanks
    Post by: Alfena@Parallels, Oct 25, 2017 in forum: General Questions
  18. Alfena@Parallels
    Post

    Installing Parallel Tools fails - everytime

    Hello @RealzymeL , please follow the steps provided at http://kb.parallels.com/8969 and check if it works. Thanks
    Post by: Alfena@Parallels, Oct 25, 2017 in forum: Installation and Configuration of Parallels Desktop
  19. Alfena@Parallels
    Post

    Can't see Mac folders from Windows

    Hello @AliceMeade , please go to Actions > reinstall Parallels Tools and check if it works. Thanks
    Post by: Alfena@Parallels, Oct 24, 2017 in forum: General Questions
  20. Alfena@Parallels
    Post

    strange white file 0 Bytes named Windows 10 on Desktop

    Hello @ChristophK2 , glad to know it is resolved. Thanks
    Post by: Alfena@Parallels, Oct 24, 2017 in forum: Windows Virtual Machine
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