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  1. Alfena@Parallels
    Post

    no consigo instalar windows 10 en mi mac

    Hello @miguela11 , Please follow the steps provided in the article below to install Windows 10 virtual machine http://kb.parallels.com/4729 and...
    Post by: Alfena@Parallels, Sep 25, 2017 in forum: Windows Virtual Machine
  2. Alfena@Parallels
    Post

    Windows could not complete the installation

    Hello NilsP, Please create a empty virtual machine without OS and mount the Windows 10 ISO image file Please follow the steps provided at...
    Post by: Alfena@Parallels, Sep 21, 2017 in forum: Installation and Configuration of Parallels Desktop
  3. Alfena@Parallels
    Post

    Old Email Defunct

    Hello @MichaelD19 , Please check your private message and provide us with the necessary details. Thanks, Alfena
    Post by: Alfena@Parallels, Sep 21, 2017 in forum: General Questions
  4. Alfena@Parallels
    Post

    PD13.x: Windows application icons no longer appear on dock -- FIXED (again)

    Hello @DoniK , Thank you for sharing, glad to know it is resolved. Thanks, Alfena
    Post by: Alfena@Parallels, Sep 21, 2017 in forum: Windows Virtual Machine
  5. Alfena@Parallels
    Post

    purchased wrong version (upgrade not full)

    Hello @PhilipT4 , I have refunded the order and sent you an email with the refund details. Thanks, Alfena.
    Post by: Alfena@Parallels, Sep 21, 2017 in forum: Licensing and Activation
  6. Alfena@Parallels
    Post

    Parallels hangs when freeing mouse cursor

    Hello @PatrikG , Glad to know that your issue is resolved.
    Post by: Alfena@Parallels, Sep 21, 2017 in forum: Installation and Configuration of Parallels Desktop
  7. Alfena@Parallels
    Post

    Version 13 "Operation Timeout" errors

    Hello @DavidG26 , Please follow the steps suggested at http://kb.parallels.com/116216 and check if it works. Thanks Alfena
    Post by: Alfena@Parallels, Sep 20, 2017 in forum: General Questions
  8. Alfena@Parallels
    Post

    can't use PD9

    Hello @michelp1 , Please follow the steps provided at http://kb.parallels.com/124001 and check if it works and if it does not work it might be a...
    Post by: Alfena@Parallels, Sep 20, 2017 in forum: Installation and Configuration of Parallels Desktop
  9. Alfena@Parallels
    Post

    "There is no operating system installed in this virtual machine" error.

    Hello @muthiahc , Please follow the steps provided at http://kb.parallels.com/113617 and http://kb.parallels.com/123150 and check if it works....
    Post by: Alfena@Parallels, Sep 20, 2017 in forum: Windows Virtual Machine
  10. Alfena@Parallels
    Post

    "No operating system installed" error. PLEASE HELP

    Hello @muthiahc , Please follow the steps provided at http://kb.parallels.com/113617 and check if it works. Thanks Alfena
    Post by: Alfena@Parallels, Sep 20, 2017 in forum: Windows Virtual Machine
  11. Alfena@Parallels
    Post

    Do I have to buy 13?

    Hello @MuecahidA , You're welcome.Glad to know it is resolved, we are always here to help you. Thanks
    Post by: Alfena@Parallels, Sep 20, 2017 in forum: General Questions
  12. Alfena@Parallels
    Post

    Issue with Windows 10 licenses

    Hello @PatrickG6 , I believe you might have downloaded the wrong Windows 10 ISO image file. Please click on the link...
    Post by: Alfena@Parallels, Sep 20, 2017 in forum: Installation and Configuration of Parallels Desktop
  13. Alfena@Parallels
    Post

    Disable application sharing by default?

    Hello @ThinhP , During the installation process of Windows, in the installation wizard, you will get an option to customise settings before...
    Post by: Alfena@Parallels, Sep 19, 2017 in forum: Installation and Configuration of Parallels Desktop
  14. Alfena@Parallels
    Post

    Unknown Network - No Internet connection

    Hello @NickM3 , Please set Parallels Network Adapter to Shared networking, go to your virtual machine's Configuration > Hardware > Network 1 >...
    Post by: Alfena@Parallels, Sep 19, 2017 in forum: Parallels Client for Windows
  15. Alfena@Parallels
    Post

    Optimization tab in configuration ( Parallels Desktop 13 for Mac standard ) is not accessible

    Hello @RaminS2, Start Parallels Desktop Click on the Parallels icon on Mac menu bar and choose Control Center. Click on the cogwheel to open...
    Post by: Alfena@Parallels, Sep 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  16. Alfena@Parallels
    Post

    subscription stops working after

    Hello @Jule , Please refer http://kb.parallels.com/123306 to disable autorenewal for Parallels Desktop and once your license has expired you will...
    Post by: Alfena@Parallels, Sep 18, 2017 in forum: General Questions
  17. Alfena@Parallels
    Post

    uninstall after windows update crash

    Hello @JamesG16 , When you go to Control Centre > Remove to remove the virtual machine, it will provide you two options 1)Keep Files 2)Move to...
    Post by: Alfena@Parallels, Sep 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  18. Alfena@Parallels
    Post

    No 16:9 ratio and 4k resolution for external displays?

    Hello @BrandonT4, You're welcome. Glad to know it is working. We are always here to help you.
    Post by: Alfena@Parallels, Sep 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  19. Alfena@Parallels
    Post

    Unable to activate parallels 11 on new MAC. Old Mac is dead

    Hello @tonyh2 , You're welcome. We are always here to help.
    Post by: Alfena@Parallels, Sep 18, 2017 in forum: General Questions
  20. Alfena@Parallels
    Post

    Reinstallation Parallels Desktop 10

    Hello @Komm-Puter , Please click on the link http://download.parallels.com/desktop/v10/10.4.0-29337/ParallelsDesktop-10.4.0-29337.dmg to download...
    Post by: Alfena@Parallels, Sep 18, 2017 in forum: Installation and Configuration of Parallels Desktop
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