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Once you're on the account main page, click on the user icon in the upper right corner and select 'Security Settings' from the menu that appears....
Hello MatthewS13. Please follow these steps: 1.) Reset your Parallels My Account password - ensure that the new password is a strong one and is...
Hello myquyen1996m. Thanks for reaching out. Snapshots are located within the virtual machine file bundle (it is a file with the extension...
Hi RandyG3. Please shut Windows down (navigate to Actions -> Shut Down in the virtual machine menu on the upper left), open the virtual machine...
Hello ChristianT3. Please check our private message.
Hello GötzW. Please quit the installation process, remove all Parallels Desktop setup files from the Mac, open Disk Utility (from the Finder...
Hi MikeB9. Please follow these steps and let us know if they help.
Hi MichaelB42. We have received your response over e-mail, as quoted below. Please post your responses directly in this thread henceforth (i.e.,...
Hello paulp12. Your Parallels account has been deleted. Should you require your forum account deleted as well, please let us know. Hi there,...
Let's just check for Shared Profile setting now. Please shut Windows down, open the virtual machine configuration window, navigate to Options ->...
We have received your response over e-mail, as quoted below. Please post your responses directly in this thread henceforth (i.e., if you are...
Hello SameerA1. Sorry for the delay. With Parallels Desktop, it's always only one Mac per license. The corresponding number of licenses must be...
Hi ChristopherR10. Please reproduce the issue, generate a Problem Report ID while the error message is being displayed (very important) and reply...
We have received your response over e-mail, as quoted below. ------------------------------------------------------------------- Hi, Thank you...
Hi MatthiasH4. Please check our private message.
Hello HarryA2, we have received your response over e-mail, as quoted below. Please post your responses directly in this thread henceforth (i.e.,...
We have received your response over e-mail, as quoted below. Please post your responses directly in this thread henceforth....