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Dear jonathan_david, Parallels Online Store orders can be refunded within 30 days from the date of purchase. Please see the following...
Dear MelvynP, I did not find your orders at the Parallels Online Store. Please reply with a private message and provide details about your...
Hello, As per End User License Agreement, you may use one copy of the Software activated by a license key on a single instance (virtual or...
Hello, Please send me a private message with the e-mail address of the account you would like to delete.
Hello, None of your orders is completed by the moment. I have contacted our order processing partner to determine the reason and help you...
Hello, Thank you for the feedback. I have forwarded it to the concerned department for consideration. We are constantly working on...
Hello, Thank you for pointing out the mistake. We have fixed it and extended the offer till July 24, 2012. We are sorry for the confusion.
Hello, If the keys are registered under another user's account, we will need the user's permission to re-register the keys to you. Please...
camden21, in order to change your account e-mail address, you should log in at https://www.parallels.com/account/ and use "Change E-Mail" option...
Hello, Please find the link to download older versions of Parallels Desktop for Mac below: http://kb.parallels.com/en/5802
Dear Feartjeh, Please check, it should be activated now.
Dear PamS, Indeed, there are no other posts created by you at this forum. Please advise if your issue concerns account validation. If the...
Dear PawatN, I have sent you a private e-mail, please check the forum e-mail box.
Hello, Your order has not been completed. The issue is being investigated. Please wait for an update.
Dear JuanPerez, According to our records the refund was successfully processed. Please contact the bank and have them check the...
Dear MarceloP, I have confirmed your account.
Dear JakobR, I have confirmed your account. Dear WilliamPaul, I have checked your account, it is valid and can be used to contact Parallels...
Hello, I have sent you a private e-mail.
Dear amonica, I have sent you a private message regarding the key retrieval.
Hello, The bundle is an official offer of Nova Development, a reseller of Parallels in the North America. Activation keys for Parallels...
