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Hi Jugdys - please send us over an email to social(at)parallels(.)com with the email you used to purchase and we can communicate via email...
Upgrade Key Hi CLivengood - have you received your key? I resent the key again today Chris
Upgrade Key Hi Viremia - I pulled your information based on email and old key and the upgrade key was sent on 8-31-12 to the email you...
Hi Kpetersen I am sorry that you have not received your key as all keys for upgrades were sent out. Can you please send me an email at...
If you still purchase an upgrade to 7 from any authorized re-seller, you will automatically get 8, if you file for the upgrade request at the...
Sure thing: www.parallels.com/techguarantee2012 This is where a clear outline of the Tech Guarantee program was posted the day of Mountain...
Hi WelbyA, Though out the life cycle of Parallels 6 (2 years since release), customers have been offered the opportunity to upgrade to...
Thanks Specimen I have sent over a request to our training team for a KB about this topic. Chris
Upgrade Request Hi CLivengood - did you submit a copy via our webform at www.parallels.com/techguarantee2012 ? You request will be processed...
Forum name Hi NickK - we have not made any changes, do you by chance have two different email addresses that you may have signed up with or...
Hi All, A hotfix has been released to address most Retina issues. If you are not automatically prompted to install the update, go to Parallels...
Clarification on Upgrade Key Delivery Hi All, Just to clarify a few things for you. If you purchased an upgrade or full version of...
The good news is if you purchased Parallels Desktop 7 for Mac as part of a bundle (like Stack Social) during the Tech Guarantee, you will be...
Hi GmanMac, I have checked with our webteam and the customer submission form has not reported issues. Try to clear your cache on one of the...
Hi PlautoD, Please visit KB http://kb.parallels.com/5802 for the download to Parallels Desktop 6.
Just upgraded to Parallels Desktop 8 for Mac or are you a new Parallels user? We have put together some commonly asked questions that can be...
Customers who have purchased Parallels Desktop 7 (full or upgrade) under our Tech Guarantee 2012 will be receiving their no-charge upgrade keys...