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Hello, For us to further investigate the issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock >...
Hello, Please note that our Development team is still working on this case, and we have requested them for an update. Since the issue is on a code...
Hello, 1. Apple ID: It is currently impossible to sign in with your Apple ID in a macOS ARM VM due to limitations of macOS virtual machines on Mac...
Hello, As per the technical report provided, Parallels Desktop 17.1.7-51588 is currently installed. Kindly confirm if the issue is occurring in...
If you are facing an issue while gaming , for us to further investigate the technical issue, kindly provide us with the following information: 1....
Hello, Kindly provide us with a more detailed explanation, what is the issue that you are facing with Parallels Desktop ? Additionally, in order...
Hello, As a possible solution, kindly follow the below steps: 1. Open Parallels Desktop Preferences and go to the Shortcuts tab ► macOS System...
Hello, Please note that currently port forwarding is not supported on macOS hosted on Apple Silicon Mac. As a work-around, kindly set your virtual...
Hello, For us to further investigate the issue, kindly provide us the below information: 1. Detailed explanation, with all steps by steps...
Hello, As a possible solution, kindly try to download and install the latest build of Parallels Desktop 18.3.2 from the link below and verify if...
Hello, To connect your Bluetooth device, kindly follow the steps in this article: https://kb.parallels.com/en/114686 If the issue persists, kindly...
Hello, For us to further investigate this issue, kindly provide us with the following information: 1. Kindly reproduce the issue and collect a...
Hello, Thank you for your feedback. Kindly provide us with more details regarding your request for Windows license key? Normally, if you wish to...
Hello, As a possible solution, kindly follow the below steps: To use the built-in Windows Update troubleshooter, kindly follow the below steps:...
Hello, As a possible solution, kindly follow the below steps: Surf to portal.azure.com and sign in you need to be an Office 365 or Azure admin...
Hello, Indeed, it appears that the case requires deeper investigation, so we escalated it to the Development Team. Once there is a response from...
Hello, We have sent you a private message to request for additional information to proceed further with your request. Thank you.
Hello, For us to further help you with the issue that you are facing, kindly reproduce the issue and collect a technical report (right-click...
