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Hello @ChristopherT17 , We were able to locate the license and found that it was not registered on any account. As such, we have cancelled the...
Hello @VladimirC9 , We have processed a refund for your latest renewal and it usually takes around 5 - 7 business days for it to be credited to...
Hello @JensB6 , Yes, it is possible to purchase an Upgrade key to upgrade from version 17 to version 20. You may consult the below KB article to...
Hello Mark, We have created a ticket #49***42 with our Support team to assist you further. Thank you!
Hello, We have sent you a private message with further instructions on how to cancel your Trial. Kindly check your inbox. Thank you!
Hello @TeguhA , We have made some changes on our side. Please try to activate your Parallels Desktop 17 license again. Thank you!
Hello @DaveN5 , We have made some changes on our side. Please try to activate your Parallels Desktop 17 license again to check. Thank you!
Hello @JasonM44 , We have done the needful on our end. Kindly check if you may now activate the license on your other device. Thanks!
Hello @LeslyL , As requested, we have processed a refund for your license on our side, and it may take around 5-7 business days for it to be...
Hello @HansH17 , We have sent you a private message. Kindly check your inbox for more steps. Thank you!
Hello @FilipR , We have sent you a private message with the steps. Kindly check and let us know the outcome. Thank you!
Hello @RobertB81 , We have sent you a private message with more details to assist you. Kindly check and update us. Thank you!
Hello @KrisC4 , Thank you for reaching out. We can see you have a Trial for Parallels Desktop for AppStore edition. As such, you would need to...
Hello @SFrost , As a possible troubleshooting, please try to Reset the virtual machine: Launch the virtual machine up to when it gets to the...
Hello @Carlos31 , Thank you for contacting us. Please note that an Upgrade key can only be used if you have a previous license key. In this case,...
Hello @JoshH19 , We have sent you a private message with further instructions. Kindly check and let us know the results. Thank you!
Hello @PT_1 , We have made some changes on our end. Could you try to activate the license again and let us know the outcome? In case required, you...
Bonjour, Nous vous avons envoyé un message privé. Veuillez vérifier votre boîte de réception pour plus de détails. Merci!
Hello @RobertoA15 , We have sent you a private message. You may check your inbox for more details. Thank you!
Hello @ErichM2 , We have made some changes on our end. Kindly check again. Thank you!
