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Hello, To change registration email for your Parallels account, follow the steps below: Log in to your Parallels account with your current email...
Hello, Please note that you have submitted a technical report only, but have not opened support case, which is why it has not been listed under...
Hello, As per the Parallels Desktop and macOS compatibility guidelines , Parallels Desktop 18 is not fully optimized or compatible with macOS...
Hello, As per the Parallels Desktop and macOS compatibility guidelines, Parallels Desktop 19 is not fully optimized or compatible with macOS...
Hello, For us to further investigate this issue, kindly collect a technical report (right-click Parallels icon in Dock > Help > Send technical...
Hello, We have made the necessary changes. Could you please try activating your Parallels Desktop 17 license again, by using the Parallels Desktop...
Hello, Please note that you had mistyped your email address while registering your Parallels Desktop For Mac license for the first time. We have...
Hello, We have reset your Parallels Desktop 18 license key. Kindly try to activate your Parallels Desktop 18 again. You may use either your...
Hello, Thank you for the provided information. As a possible solution, kindly follow the below steps: 1. Start your virtual machine. 2. Make a...
Hello, Kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach...
Hello, Please note that this feature is already present with Parallels Desktop. You can simply disable automatic update by following the below...
Hello, Please note that we have reset your Parallels Desktop Pro Upgrade license key. Could you please try activating Parallels Desktop on your...
Hello, As a possible solution, to reinstall Parallels Tools, follow the below steps: Start your Windows virtual machine Reinstall Parallels...
Hello, Indeed, this is a known issue which is currently being investigated by our Development Team. Once there is a response from them - whether...
Hi, We have created a support case to further assist you and investigate this issue. You will shortly receive an email with further instructions....
Hello, For us to further investigate this issue and advise you accordingly, kindly provide us with the following information: 1. Kindly reproduce...
Hello, We will be assisting you via the support case that you have already created. You will shortly receive an email with further instructions....
Hi, In addition to sharing macOS folders and drives to the virtual machine, Parallels Desktop lets you automatically or manually assign letters...
Hi, We have created a support ticket to further assist you with this request. You will shortly receive an email with further instructions. Thank you.
Hi, Thank you for reaching out! To better assist you, please open a support ticket through our Support Portal. Our team will be happy to look into...
