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Hello, We have created a case and has requested additional information for further assistance. Kindly check your email. Thank you.
Hello, Apologies for the delay, Your case 4*****7 is being treated by the second line technical team. You will be contacted shortly. Thank you.
Hello, We have sent you a private message to request for additional information to proceed further with your request. Thank you.
Hello, We have reset your confirmation key. Kindly try activating your Parallels Desktop 17 again. Thank you.
Hello, Please note that we have generated a new invoice for you. Kindly check your email. Additionally, please note that the initially generated...
Hello, For us to further investigate this issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock >...
Hello, Microsoft no longer provides support for Windows 10 Arm. And as a result, Windows 10 is no longer supported in Parallels Desktop on Mac...
Hello, Apologies for the delay in response. Please note that we have reset your Parallels Desktop 17 confirmation key. You can use it to activate...
Hello, Please note that we have reset your confirmation keys. Kindly try activating your Parallels Desktop 19 Upgrade License again. You may use...
Hello, Please note that currently, DirectX 12 is not supported by Parallels Desktop. However, we have escalated your case as a feature request to...
Hello, To solve this issue, follow the steps: 1) Open Control Center. 2) Find the concerned Virtual Machine. 3) Right-click > Configure. 4) Go to...
Hello, As per the system requirements for the game of Age of Empires II, it needs 4 GB of RAM to run smoothly. Since Windows will use up to half...
Hello, We have sent you a private message on the Parallels Forum Platform with the appropriate instructions to activate your Parallels Desktop...
Hello, As per our records, you have purchased a one-time license Parallels Desktop 13 licence from a physical store, thus you will be able to...
Hello, Apologies for the inconvenience caused. To activate Parallels Desktop trial, as soon as you start the virtual machine, you will see the...
