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  1. Hemnath@Parallels
    Post

    Correct update version of old Parallels Desktop

    Hi SebastianR1. Can also be bought from an authorized reseller (e.g., BestBuy, Amazon etc.,). Sorry, but this is not possible. Parallels Desktop...
    Post by: Hemnath@Parallels, Nov 12, 2018 in forum: General Questions
  2. Hemnath@Parallels
    Post

    Failed to get the Video youtube

    Hi RazanA. Please forward this screenshot to us over our FB conversation (to help us provide a streamlined support). We will then proceed further.
    Post by: Hemnath@Parallels, Nov 10, 2018 in forum: Parallels Toolbox for Mac
  3. Hemnath@Parallels
    Post

    Can't install Windows 10 on Parallels Desktop 14

    Welcome! Glad to note it is sorted out. Please reach out again for any further queries.
    Post by: Hemnath@Parallels, Nov 10, 2018 in forum: Installation and Configuration of Parallels Desktop
  4. Hemnath@Parallels
    Post

    Parallels 8 and Mac OS X Snow Lepard - whats the update path

    Yes, this will work. Yes, of course.
    Post by: Hemnath@Parallels, Nov 10, 2018 in forum: Installation and Configuration of Parallels Desktop
  5. Hemnath@Parallels
    Post

    Huge difference on the guest disk size shortly after creating snapshots of Windows 10

    Please refer to this article to learn about using Time Machine backup for Parallels. There is no such feature at this time. Feel free to post a...
    Post by: Hemnath@Parallels, Nov 9, 2018 in forum: Windows Virtual Machine
  6. Hemnath@Parallels
    Post

    When upgrading my mac to mojave all virtual machine were gone.

    Hello GalS1. Please locate the virtual machine file on the Mac (it is a file with the extension '.pvm'). Once you see it, double-click on it and...
    Post by: Hemnath@Parallels, Nov 9, 2018 in forum: Installation and Configuration of Parallels Desktop
  7. Hemnath@Parallels
    Post

    Can't install Windows 10 on Parallels Desktop 14

    Hi BenN3. Which installation media are you using to install Windows?
    Post by: Hemnath@Parallels, Nov 9, 2018 in forum: Installation and Configuration of Parallels Desktop
  8. Hemnath@Parallels
    Post

    VS Code UI broken in Mojave VM

    Sorry for the delay. As per our conversation on the FB channel, we have forwarded your feedback to the management. Should we receive any updates...
    Post by: Hemnath@Parallels, Nov 9, 2018 in forum: macOS Virtual Machine
  9. Hemnath@Parallels
    Post

    Parallels 11 susbscription clarifications

    Software development comes at no small cost, which makes the subscription model a necessity for a company that otherwise profits from software...
    Post by: Hemnath@Parallels, Nov 9, 2018 in forum: General Questions
  10. Hemnath@Parallels
    Post

    Cannot change registered email address because old one is now deleted.

    Hi DeanP2. Please check our private message.
    Post by: Hemnath@Parallels, Nov 6, 2018 in forum: General Questions
  11. Hemnath@Parallels
    Post

    Cannot change registered email address because old one is now deleted.

    We have responded in our private conversation. Sorry for the delay.
    Post by: Hemnath@Parallels, Nov 6, 2018 in forum: General Questions
  12. Hemnath@Parallels
    Post

    Parallels 11 susbscription clarifications

    Hello RichardA10. The subscription model is meant to let you avoid the hassle of paying for upgrades over and over again (besides letting users...
    Post by: Hemnath@Parallels, Nov 6, 2018 in forum: General Questions
  13. Hemnath@Parallels
    Post

    Windows 10 Upgrade from Home to Education Version is detected as Home within Parallels Desktop

    Hello GordonW4. That's good to know. If you need any assistance in specific, feel free to reach out.
    Post by: Hemnath@Parallels, Nov 6, 2018 in forum: Windows Virtual Machine
  14. Hemnath@Parallels
    Post

    Windows restarts on shutdown with error

    Hello MichaelC17. Please check for any pending updates in Windows and install the same (take a snapshot first).
    Post by: Hemnath@Parallels, Nov 6, 2018 in forum: Windows Virtual Machine
  15. Hemnath@Parallels
    Post

    Unable to process the upgrade request

    Sorry for the delay. We'll get back to you on this asap. Thank you for your patience.
    Post by: Hemnath@Parallels, Oct 23, 2018 in forum: General Questions
  16. Hemnath@Parallels
    Post

    App preview not working in MacAppStore of macOS Mojave

    This ticket is currently under investigation. You will receive further instructions/updates by email shortly.
    Post by: Hemnath@Parallels, Oct 14, 2018 in forum: macOS Virtual Machine
  17. Hemnath@Parallels
    Post

    Windows 10 October update problems

    Glad to note that you managed to sort it out. Please reach out again when in need of further assistance.
    Post by: Hemnath@Parallels, Oct 13, 2018 in forum: Windows Virtual Machine
  18. Hemnath@Parallels
    Post

    Virtual Machine size is too large. Can it be reduced?

    If all the steps suggested in this thread have been followed to the letter, then I'm afraid the size of your VM is at its minimum.
    Post by: Hemnath@Parallels, Oct 13, 2018 in forum: Installation and Configuration of Parallels Desktop
  19. Hemnath@Parallels
    Post

    Unable to process the upgrade request

    Thanks. We will get back to you on this at the earliest.
    Post by: Hemnath@Parallels, Oct 13, 2018 in forum: General Questions
  20. Hemnath@Parallels
    Post

    Transfer Windows 10 To New Mac = New Windows 10 License?

    I see that a bug report has been sent to the development team. You can later reply to the mail you received as and when you want to check for an...
    Post by: Hemnath@Parallels, Oct 13, 2018 in forum: Windows Virtual Machine
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