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Hi FlorianE2. We have sent you a private message.
At this time, student edition licenses are available only as 1-year subscriptions. Such a license will expire after a year, at which time you will...
Hello SistoZ. You can refer to this article for comprehensive information regarding your query.
Hello DamonB1. Apologies for the delayed response. Correct. Yes, there is. We just need to download the previous version from the corresponding...
What doesn't support DirectX 10 in this instance is the concerned application itself. This issue is not related to Parallels Desktop.
Please reproduce the issue, generate a Technical Data Report (refer to http://kb.parallels.com/9058 for assistance) while the issue is visible...
Hello Klyntx. Support Codes no longer apply. The support system has been re-designed. Users can now place a support request from within their...
Hi awronska. Kindly refer to our private message.
Nice to hear that. Thanks for the update. Please reach out for any additional queries.
Hi LorenzoV1. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the...
Hi EthanB1. Parallels Display Adapter (WDDM) only works on the same resolution/refresh rate of the Mac display. You may switch the VM to full...
Between that and handling the ever-increasing demands of software development, an advanced functionality once available with permanent licenses...
Of course, it should. We have advanced features with the Pro and Business editions suitable for web designers and developers. Engineering those...
Hello PeytonH. We see that your upgrade license purchase has been refunded already.
No need to confuse the subject. What's free are the upgrades - what costs you is the license renewal. That's what a subscription model is (in any...
Yes, install Parallels Desktop 14 and continue using your VM's. This process doesn't affect the VM's or the data contained therein.
That's the price of the license renewal (which helps compensate for the cost involved in developing upgrades) - the upgrades themselves cost...
Hello DenisV3. Sorry for the delayed response. Your upgrade license order has been refunded. The refunded amount will return to your account...
Hello NikkiM. Sorry for the delayed response. Your upgrade license order has been refunded. The refunded amount will return to your account within...
Hi Marblue. The order has been refunded. The refunded amount will return to your account within 5 - 7 business days. The license key associated...
