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Hi @NazrulhishamO, was it freezing while upgrading the macOS virtual machine to Mojave guest operating system with the version 14?
Hi @JaumeV, thanks for the report ID, were you getting the same popping sounds on Windows 10 virtual machine when openinng Mac apps from the High...
Hi @MarceloG2, could you please go to the Help menu of Parallels Desktop application and send us the technical data report via Send Technical...
Hi @Michael42, if you have already enabled "Detailed log message" then please open Parallels log files(Right click on .pvm file and you can see...
Hi @JackF3, please, check that EFI is enabled for BootCamp virtual machine: go to VM configuration -> Hardware -> Boot Order -> Advanced Settings...
Hi @AlexanderG5, please reinstall Parallels Tools: Action (From Mac menu bar) -> Reinstall Parallels Tools and keep us posted the results.
Hi @IanM1, the error appears when Parallels Desktop is unable to convert a virtual machine to the new version because there are snapshots in that...
Hi @JaumeV, can you please reinstall Parallels Tools(Action -> Reinstall Parallels Tools) to fix the issue? If the issue persists, could you...
Hi @solomani, yes! Parallels Tools should be installed in the Bootcamp based virtual machine. If not, please reinstall it manually and keep us...
Hi @EdA4, could you please go to Help menu of Parallels Desktop application and send us the technical data report via Send Technical Data... menu...
Hi @ArtistW, can you please send us a Technical Data collected right after the error and a Task manager and Activity monitor screen (Help menu >...
Hi @Lotus54, it might occur due to the incorrect Host permission. Can you please shut down Windows virtual machine properly, quit Parallels...
Hi @LewInVT, you're welcome! Feel free to reach out anytime. We are here to help! Thanks!
Hi @zhao1, I believe helped you activating Parallels Desktop Pro Upgrade on the phone session. Please let us know if you still have any issue in...
Hi @Cindy1, let us ensure that Parallels Tools are properly installed. Please follow this link to install Parallels Tools. If you see reinstall or...
Hi @PatrickS18, glad that you were able to trash it by rebooting the Mac. Are you able to install a Windows virtual machine now? If so - is it...
Hi @LewisO, is it a BootCamp based Windows virtual machine or Imported Bootcamp virtual machine? If it is a BootCamp based Windows virtual...
Hi @dwbrown77, can you please send us a Technical Data collected right after the booting error (Help menu > Send Technical Data...)? This will...
Hi @Bertrand, thanks for reporting this to us! Are you still having the issue with the Windows activation? If so - could you please go to the Help...
Hi @JoseL10, I hope you have activated Parallels Desktop 10 on your Mac. Please let us know if you have any questions and we are here to help!
