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Hello, please attach the error message one more time using the 'Go Advanced' -> 'Manage Attachments' button. Best regards, Stacey
Hello, do you have any error messages or crash logs? At what stage does the installation freeze? Please create a backup of "C:\Program...
Hello, please open Parallels Desktop, in menubar click 'Parallels Desktop' -> 'About Parallels Desktop' and tell me the build number. Best...
Hello, please provide me with a screenshot of 'Parallels Desktop' -> 'About Parallels Desktop'. Best regards, Stacey
Hello, please provide me with a screenshot of the 'Configuration Editor' of your VM -> 'Memory' tab. Best regards, Stacey
Hello, please try to use this article. Best regards, Stacey
Hello, to attach something you shoud click 'Go Advanced' under the 'Quick Reply' window. There you will find a 'Manage Attachments'. Please...
1. Please open the folder where the information on your Bootcamp VM is stored. There you will find 'Windows Applications' folder. Delete this...
1. Please start your Bootcamp VM, in menubar select 'Applications' and under 'SmartSelect' click 'Set to default'. You might need to enable...
Hello, did you try to re-install Parallels Tools? Best regards, Stacey
Hello, please tell me what version of Mac OS are you using and what build of Parallels Desktop. Also please tell me if you can play mp3 files...
Hello, please open the Configuration Editor of your Historic VM (start Parallels Desktop, choose the Historic VM, but do not start it, then...
Hello. 1. Can you open the Configuration Editor of your Bootcamp VM? If so, please disable 'Shared Applications' there. 2. Please tell me when...
Hello, please open the 'Configuration Editor' of your VM ('Edit' -> 'Virtual Machine'), select the 'USB Controller' and send me a screenshot of...
Hello, please try to do the following: 1. Boot Windows in Safe Mode by hitting F8 (Fn+F8) during its boot screen. Go to "My Computer" - "C"...
Hello, please try to do the following: 1. Disconnect all external devices. 2. Remove Parallels by means of the Uninstall application. 3....
Hello, thank you for your feedback. We are working on improving the video support. Best regards, Stacey
Hello, did you try to use Bridged Ethernet? In Mac OS X "System Preferences" - "Network" what color does Parallels NAT have? Try in Terminal...
Hello, NewSteffland is right. We are working on this issue now to make the update available soon. Best regards, Stacey
Hello, Jeffrey, did you try to use this article? Best regards, Stacey