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Hello, please start Parallels Desktop. The OS Installation Assistant should start. If not, please in menubar click 'File' -> 'New', select...
Hello, please tell me when do you have this issue: when you suspend your VM or when you resume it? Also when the message about error appears,...
Hello, please open the folder where the information on your Historic VM is stored. There you will find 'Windows Applications' folder. Delete...
Hello, check your PM please. Best regards, Stacey
Hello, please try to use the .pvs file from the attached file. Best regards, Stacey
Hello, please try to re-install Parallels Tools. Best regards, Stacey
Hello, could you please provide me with a crashlog files from /Library/Parallels/bugreports/ ? Best regards, Stacey
Hello, Parallels Premium Edition contains of not only Parallels Desktop for Mac, but also some other programs, such as Acronis and Kaspersky....
Hello, you can create a new VM in Parallels using your .hdd file. Best regards, Stacey
Hello, please try to use the following command in Terminal: sudo killall –hup pvsnatd Best regards, Stace
Hello, could you please provide me with the following files: 1. C:\temp\parallels-tools-install.log 2. C:\windows\setupapi.log Best...
Hello, perhaps there is a problem with your key, i.e. you have mixed up some symbols. Best regards, Stacey
Hello, there are two possible reasons of your problem: 1. you have installed Parallels Tools 3.0 while your key is for Parallels Desktop 2.x....
Hello, please start Parallels Desktop while holding the Command key. Best regards, Stacey
Hello, please try to use this article. Best regards, Stacey
Hello, please try to repair your Windows Installation. Best regards, Stacey
Hello, please try to use Custom installation of Parallels Tools and deselect the 'Video Driver' there. Best regards, Stacey
Hello, please open Applications->Utilities->Terminal and run the diskutil list command and send me the output of this command. Best regards,...
Hello, please create a backup of "C:\Program Files\Common Files\InstallShield" folder, remove the folder and try to install the software....
Is it possible to make a bigger screenshot of the error message? Best regards, Stacey