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Hello, did you install the latest build 5582? Best regards, Stacey
Hello, please do the following: 1. Open your VM. 2. Click 'Start' -> 'Settings' -> 'Control Panel' -> 'Add or Remove programs'. If you have...
Hello, you should use the Advanced mode for replying. There you can attach files using 'Manage Attachments'. Best regards, Stacey
Hello, please update your Parallels Desktop to build 5582. Best regards, Stacey
Hello, the issue with monitor PE is often caused by memory allocated to a VM. The solution was to decrease amount of memory allocated to a VM....
Hello, thank you for your feedback. I have discussed this issue with developers and they have told me that this behavior is a feature. But I...
I have initiated the money-back process. The refund should hit your credit card account within 5 business days. Now you should buy a full version...
Hello, you have bought an upgrade activation key. To use your 3.0 upgrade activation key, you should have the previous version of Parallels...
Cathy, I am glad that everything is working now. Happy Holidays! Best regards, Stacey
Cathy, please try to use this article now. Best regards, Stacey
Hello, in Devices Manager of your VM please 'disable' Floppy disk controller. Best regards, Stacey
Please tell me when this message occurs. Best regards, Stacey
Hello, could you please tell me what do you mean when saying that you have purchased the upgrade to the latest build? Best regards, Stacey
Hello, please try to use this article. Best regards, Stacey
Hello, please try to disable 'Bring notification windows to front'. You can find it on the second screenshot of yours. Best regards, Stacey
Hello, are you sure that you are using the 5582? In crash log you have attached it is written that you have build 5160. If you have already...
Hello Hans-Peter, please check your PM. Best regards, Stacey
Hello, please try to update your BIOS, then make sure that virtualization enabled both in BIOS and in 'Configuration Editor' of your VM and...
Hello, in Mac OS X "System Preferences" - "Network" what color does Parallels NAT have? Does command sudo killall –hup pvsnatd not help...
Hello, ingo, sorry for losing sight of this thread. Do you still have this problem with 'monitor PE'? Best regards, Stacey