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Glad to know, thanks for sharing results.
Hi, please download and install Parallels Toolbox using this link and then activate it with your Parallels Desktop 13 key. Please provide us with...
Hey, if the issue reoccurs, please create problem report right after that and provide us with the report ID. I'll help us to find the root cause...
@Irpbarton, it happened when customer tried to activate license o new Mac, or when customer upgrade his old machine and tried to activate key...
Hi, I've reset your Parallels Desktop 11 license. Please check and let me know if you have any additional questions.
Could you please share your resolution steps instead of removing thread? It can help other users to resolve the same issue. Thanks in advance...
Hi, please provide us with your purchase order number.
Hi, I cannot find any key in your Parallels account. Please send it via the private message.
Hi, I've reset it for you. Please check.
Hi, we've made necessary changes with your key. Please check.
Hi, we need your help with the issues investigation. Please reproduce every issues which you have and generate the problem report right after...
Hi, please provide us with detailed description of the issue (in order to reproduce it on our test environment) and generate problem report and...
Hi, your license has been reset, please check
Thanks a lot for your reply. Key has been reset, please check.
Dear Filip, I've received your email: Dear Maria it is is now visible in my account. Please let us know if you have any additional questions
Hi, I cannot find your license in Parallels account. Could you please send me your key in private message? I'll check it for you
In this case please provide us with your license key. Check your inbox and reply
Hi, dome, please check the activation issue.
Parallels Desktop 14, right? Unfortunately Parallels Desktop 14 doesn't compatible with MacOS Yosemite Please check more info at this KB article
Please go to VM configuration -> choose Option -> Startup and shut down -> and choose "never" at the "Start automatically" option.
