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Hi, can we do it for you? Please send us your old email and the new one which you would like to use now. I'll send you a private message, please...
@FrancesS, please also note that Parallels Desktop 10 doesn't compatible with the latest versions of MacOS.
Hi, please check this KB article and move your Parallels Desktop license to new Mac. Also, we've made necessary changes with your key and you will...
Do you need to set it up every time when you use VM? After every restart?
Hi guys, please reproduce issue, then generate problem report right after that and reply us back with the report's ID
Hi Gerd, please make a backup copy of your VM and try the following steps: Locate your Virtual machine in Finder Right click on the *.pvm file...
Hi, unfortunately I cannot open your video, and what about start menu location in Windows 1903?Does it appear correctly?
@JUANS6, we've received your reply: Thanks for your email. I solved the problem (issue with access to keychain due to restriction access) Best...
Hi @Kevko, We've received your email with details about email and Parallels account. I've transferred your key to your Parallels account, please...
Hi, from official Parallels website you can purchase only the latest version, but Parallels Desktop 13 you can purchase from our official...
Guys, please generate problem report right after the issue reproduce and reply us back with the report ID
Hi, could you please share more details about Parallels Desktop Pro activation issue, screenshot for example?
Hi, Parallels Desktop 14.1.3. is the latest version at that moment. And yes you're right, during the subscription period all updates and upgrade...
Already replied you via pm, please check.
Hi, I didn't find your Parallels Toolbox key in your account. Could you please share your key with us via the private message?
Hi, your key has been reset, please check.
changed it, please try again.
I've reset your Parallels Desktop 10 key, please check the activation issue.
Please reply me back in private message with your key. I'll check and reset it for you.
Hi, did you shut your VM down completely?
