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  1. Maria@Parallels
    Post

    "Your Product Activation Key Reached Its Activation Limit..."

    Hi, I didn't find the license key in your Parallels account. Could you please send it to us via the private message?
    Post by: Maria@Parallels, Jul 2, 2019 in forum: Installation and Configuration of Parallels Desktop
  2. Maria@Parallels
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hi, please provide us with the purchase order number. Thanks in advanced.
    Post by: Maria@Parallels, Jul 2, 2019 in forum: Licensing and Activation
  3. Maria@Parallels
    Post

    Mouse in Win10 1903 using incorrect position (cannot click where cursor is)

    Thanks for the provided results. Could you please generate problem report with the added bootflag after the issue reproduced and reply us with the...
    Post by: Maria@Parallels, Jul 2, 2019 in forum: Windows Virtual Machine
  4. Maria@Parallels
    Post

    Catalina and file permissions

    Hi @MatthewH9 did you reinstall Parallels Tools and check the issue? If it doesn't help, please provide us with the detailed step-by-step issue...
    Post by: Maria@Parallels, Jul 2, 2019 in forum: Windows Virtual Machine
  5. Maria@Parallels
    Post

    Some apps can't access the internet?

    @Jonas6, just for check, did you disable firewall and check the issue?
    Post by: Maria@Parallels, Jul 2, 2019 in forum: Windows Virtual Machine
  6. Maria@Parallels
    Post

    Accessing Windows software from Mac

    Hi if you installed app on the Windows side, you will not be able to start it without starting Windows VM. But you can start your VM in the...
    Post by: Maria@Parallels, Jul 2, 2019 in forum: Windows Virtual Machine
  7. Maria@Parallels
    Post

    annoying reoccurring non-error about microphone

    Hi, are you mean the sounds issue? If no, please provide us with the detailed issue description, we will check and provide you with the possible...
    Post by: Maria@Parallels, Jul 2, 2019 in forum: Windows Virtual Machine
  8. Maria@Parallels
    Post

    PD14 unusable. PD12 possible on Mojave (MacOS 10.14.5) ?

    Hi @nanooq, Parallels Desktop 12 is not compatible with Mac OS Mojave. Please check this KB article for more info about Parallels Desktop and Mac...
    Post by: Maria@Parallels, Jul 2, 2019 in forum: Windows Virtual Machine
  9. Maria@Parallels
    Post

    Moving Parallels Desktop v10 license to new mac

    Please check your private message for more info.
    Post by: Maria@Parallels, Jul 1, 2019 in forum: Licensing and Activation
  10. Maria@Parallels
    Post

    Could you reset All of my license i have.

    @황성제, Thank you for the provided info. Your key has been reset once again and let us know how it works.
    Post by: Maria@Parallels, Jul 1, 2019 in forum: General Questions
  11. Maria@Parallels
    Post

    Cannot change registered email address because old one is now deleted.

    Hi, please provide me with your key, and old email and the new one. Just reply on my pm.
    Post by: Maria@Parallels, Jun 30, 2019 in forum: General Questions
  12. Maria@Parallels
    Post

    Cannot change registered email address because old one is now deleted.

    Hi, please send me via the private message your key, old and new email, which you would like to use now.
    Post by: Maria@Parallels, Jun 30, 2019 in forum: General Questions
  13. Maria@Parallels
    Post

    You have reached the maximum number of activations

    Hi, please reply me back with your license key. I'll check and reset it for your.
    Post by: Maria@Parallels, Jun 30, 2019 in forum: General Questions
  14. Maria@Parallels
    Post

    Moving Parallels Desktop v10 license to new mac

    Hi, I've made necessary changes with your key, please check the issue.
    Post by: Maria@Parallels, Jun 30, 2019 in forum: Licensing and Activation
  15. Maria@Parallels
    Post

    probléme d'acces

    Hi, please try this KB article as a possible solution. And please let us know the result.
    Post by: Maria@Parallels, Jun 30, 2019 in forum: Installation and Configuration
  16. Maria@Parallels
    Post

    Could you reset All of my license i have.

    Hi, your license keys have been reset, please check the activation issue and let us know the results.
    Post by: Maria@Parallels, Jun 30, 2019 in forum: General Questions
  17. Maria@Parallels
    Post

    "Your Product Activation Key Reached Its Activation Limit..."

    Then please provide us with your key via the private message.
    Post by: Maria@Parallels, Jun 27, 2019 in forum: Installation and Configuration of Parallels Desktop
  18. Maria@Parallels
    Post

    "Your Product Activation Key Reached Its Activation Limit..."

    Hi please perform steps from this KB article and let us know the results.
    Post by: Maria@Parallels, Jun 27, 2019 in forum: Installation and Configuration of Parallels Desktop
  19. Maria@Parallels
    Post

    Catalina file permissions

    Hi, please try to reinstall Parallels Tools and check, if it doesn't help, please reproduce the issue, then right after that create the problem...
    Post by: Maria@Parallels, Jun 26, 2019 in forum: Installation and Configuration of Parallels Desktop
  20. Maria@Parallels
    Post

    Parallels Desktop Standard and Pro

    Hi, if your license has been marked as auto-renewable, after 1 year, you will be auto charge and your subscription will continue to work. If it's...
    Post by: Maria@Parallels, Jun 26, 2019 in forum: General Questions
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