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Hi, @KailynnJ , please go to the VM Configurations -> Options -> Startup and shutdown -> Start automatically -> and choose Never
Hi, your order has been already refunded, funds will appear in your bank account during 5-7 days. Please let us know if you have any additional...
Please try now. I've reset it once again.
Hi, please check the activation issue. I've made necessary changes with your key.
Hi @BrianP10 did you shut down your VM? If not, please shut down and check.
Hi, we have no official offer for the VMware fusion users, but as an expectation, we can provide you with a discount. Please check your inbox and...
Hi, more info about Parallels Desktop VM RAM management you can find here And as a possible solution of CPU usage please check this KB article Let...
@hvdmerwe Parallels Desktop 12 is not compatible with Mac OS Mojave. Please check this article for more info. Also if it's possible, you can...
Hi, every newest version of Parallels Desktop is compatible with newest version of Mac OS. Unfortunately we have no update before the official...
Also you can check this blog for more info about know Windows 10 issues and how to resolve it. Please let us know if you have any additional...
Hi, Microsoft stop support for the Windows 7, you can check this article for more info about it. But as I know lots of users choose Windows 7 or...
Hi, you can isolate your Windows VM and Mac OS. But please note that you will not be able to use shared profile, shared applications, shared...
Thanks a lot for sharing this.
Hi @BerndF, we had Parallels Birthday sale and offer 25% discount, but this offer is over now, and unfortunately we cannot provide you with any...
Hi, how are you using your Windows on Mac? Is it just an installation file? Or you have a Windows VM on your external drive? Please provide us...
Hi, your key has been reset, please try to activate it again
@IanO3, did you try something like these steps?
Guys, if the issue reoccurs, please generate the problem report and reply us back with the report's ID.
Hi, could you please share more info with us? You cannot set your VM to sleep? Or your Mac hangs when you trying to turn it to sleep mode? Looking...
Please try to stop the installation process then restart your Mac and start the installation once again.