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Hi @crogers, you can remove your VM with these steps But if you need to save any files or move it from your old VM to the new one, you can add...
Hi, please clarify, would you like to add the same filter video.scale_filter=X at Parallels Desktop 15 VM?
Hi, yes, Parallels Desktop 15 is the first iteration of the cross-platform software to support DirectX 11 using Apple's hardware accelerated Metal...
Please check this KB article and try to connect your controller to the VM and also please let us know if you run into any difficulties during setup.
@AlexA2, DirectX 11 support in Parallels Desktop is the first ever in the virtualized Windows on a Mac. But we will be glad if you share your...
@quick_joey we have several options (like disk_tool_check) for the hdd recover and you've already tried it without any results. In this case...
Thank for clarifying, changed settings of your Parallels Desktop 12, please activate and check.
Then please execute the following command in the Terminal and check the issue: prlsrvctl activate-license-online
Hey, we can provide you with the personal discount as an expectation, but we also need a bit more info from you. Please check your inbox and reply
@kinless, Parallels Desktop 15 could be installed on macOS Catalina 10.15 (when released) macOS Mojave 10.14 macOS High Sierra 10.13 macOS Sierra...
Could you send me a screenshot of the non highlighted VM config window, please?
Hey, your Parallels Desktop 9 key has been deactivated, please check the issue and let us know if it's not that case.
Also guys, could you please generate the tech.reports after the issue reproducing and reply us back with the report ID. We need a bit more info...
Could you please share with us more info about the performance issue? Does the Parallels Desktop load slowly or you have Slow or freezing VM?
Hi @crogers , you can set up the hdd size during the VM creation process. Check this out for more info and let us know if it's not that case. Also...
Then could you generate the tech report after the issue reproduced, please? Looking forward to your reply with the report ID
@RozhkovI could you collect a tech report data and reply us back with the report's ID? We will investigate this issue further
Please reproduce the issue, try to move windows, then please generate the tech.report and reply us back with the report ID.
@DonC8, please try to reset your VM and if it doesn't work for you, please generate the tech report right after the issue reproducing and reply us...
Please generate the tech.report after the issue reproduced and reply us with the report's ID.
