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Hi @QuocS, We have updated your Toolbox license, please reactivate it once again using the updated key. If you want to use two Parallels Toolbox...
Which version of Parallels Remote Application Server are you using? When the issue reoccurs, maybe after upgrade?
@kba, could you collect the tech data right after the issue reproduced and post the report's id here.
Your trial has been expired and also I've checked your account for the unwanted purchases, everything is clear. Please let us know if you need any...
Hi, please provide us with your key, purchase documents and email,which you would like to use for the registration. Reply us back with the...
Hi, which version of Parallels client are you using?
Hi, you can mount your virtual hdd drive to your Mac, access your VM files, copy it to the external drive and then open on your Windows PC side....
Hi, I've changed the internal settings of your key, please check the issue
Hi, you can also use any Cleaner app for the Parallels Desktop completely removing. Or share your suggestion at this thread. We will appreciate...
Please restart your Mac, reproduce the issue and copy and past command below once again: prlsrvctl problem-report --send
Hi Tina, Thank you for sharing the info here. I've checked your ticket and get the full info about what has been performed. In order to continue...
Guys, could you please reproduce the issue, and collect the tech report data right after that. Then please post your report's ID here.
Hi, did you try the Windows automatic repair?
Hi, I've checked your account rl*****@u**.edu and didn't find any license key accosted with it. Could you send us your license via the private...
Hi, did you try these steps?
Hi, please provide us with your purchase order, we will check it and help you with the refund.
Please check your inbox for more info.
Could you clarify the issue please? What did you try to download?
Hi, we've received your reply and please check your inbox for more info.
Hi, we've changed some internal settings of you key. Please try to activate it on your new Mac
