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  1. Maria@Parallels
    Post

    subscription key not attached to my account

    Please check your inbox and reply us back
    Post by: Maria@Parallels, Sep 3, 2019 in forum: Installation and Configuration of Parallels Desktop
  2. Maria@Parallels
    Post

    Version 15 Issues

    Hi Scott, could you please provide us with more detailed info. Which program are you using and version of it. When does the issue appear? Also...
    Post by: Maria@Parallels, Sep 3, 2019 in forum: Installation and Configuration of Parallels Desktop
  3. Maria@Parallels
    Post

    The Paralles update deleted pvm file

    @SoY, do you have any backup copy of your VM?
    Post by: Maria@Parallels, Sep 3, 2019 in forum: Installation and Configuration
  4. Maria@Parallels
    Post

    "Check your internet connection" during parallel desktop activation

    Check your Parallels account, your Parallels Desktop 15 subscription has been activated. Please let us know do you still have the same issue?
    Post by: Maria@Parallels, Sep 3, 2019 in forum: General Questions
  5. Maria@Parallels
    Post

    re-install parallels desktop from backup

    Hi, please use this KB article to deactivate your Parallels Desktop license and activate it again. If you will see any difficulties, please let us...
    Post by: Maria@Parallels, Sep 3, 2019 in forum: General Questions
  6. Maria@Parallels
    Post

    Parallels 15 (Pro) Desktop very slow on iMac Pro

    Guys, does the Mac and VM became slow at all or with any specific app?
    Post by: Maria@Parallels, Sep 3, 2019 in forum: General Questions
  7. Maria@Parallels
    Post

    Minimum version to be elegible for the upgrade to Parallels Desktop 15.

    Hi, you can now upgrade to the latest Parallels Desktop version from any previous version. All previous Parallels Desktop keys will work as a...
    Post by: Maria@Parallels, Sep 3, 2019 in forum: General Questions
  8. Maria@Parallels
    Post

    Parallels 11 for Mac cannot download updates

    @johnw34, are you trying to download Windows update from the Parallels Desktop VM? Are you able to connect to internet or access different...
    Post by: Maria@Parallels, Sep 3, 2019 in forum: General Questions
  9. Maria@Parallels
    Post

    Where can I buy the 3 month subscription?

    Hi Lucy, we have only 1-year subscription for the Parallels Desktop. If you will find the 3-month subscription, please share results here.
    Post by: Maria@Parallels, Sep 3, 2019 in forum: General Questions
  10. Maria@Parallels
    Thread

    Remote Application Server v17.0 (21475) Release Notes

    Remote Application Server 17.0 (21475) - 02 September 2019 RAS Core v17.0.1-21475 Improved: Increased the limit of connections to one RDSH...
    Thread by: Maria@Parallels, Sep 3, 2019, 0 replies, in forum: Parallels Remote Application Server
  11. Maria@Parallels
    Post

    subscription key not attached to my account

    Hi, we've received your license key, we will check it and reply back to you soon
    Post by: Maria@Parallels, Sep 3, 2019 in forum: Installation and Configuration of Parallels Desktop
  12. Maria@Parallels
    Post

    Error after updating to version 15. "The operation failed. To perform this operation .."

    Guys, JFYI we now have a KB article with the same resolution steps.
    Post by: Maria@Parallels, Sep 1, 2019 in forum: Installation and Configuration of Parallels Desktop
  13. Maria@Parallels
    Post

    Cannot change registered email address because old one is now deleted.

    Hi, please provide us your old email, new one and with your license key via the pm
    Post by: Maria@Parallels, Sep 1, 2019 in forum: General Questions
  14. Maria@Parallels
    Post

    Some games in Steam not working in Parallels 15 but DID work in 14.

    Hi, we've involved Parallels Engineering team for the further issue investigation and will contact you once we get any updates from them.
    Post by: Maria@Parallels, Aug 30, 2019 in forum: Windows Virtual Machine
  15. Maria@Parallels
    Post

    Shared Printers - show page setup options before printing bug

    @R.J.D did you reinstall the Parallels tools after upgrade?
    Post by: Maria@Parallels, Aug 29, 2019 in forum: Windows Virtual Machine
  16. Maria@Parallels
    Post

    In Time Maschine Backup damaged?

    Hi Steve, looks like that Windows VM wasn't backed up completely or worked during the back up process. Do you have any other backup copy?
    Post by: Maria@Parallels, Aug 29, 2019 in forum: General Questions
  17. Maria@Parallels
    Post

    Downloading fonts in IOS and reading them in Windows 10

    Hi Cheryl, did you install fonts on the Mac side only?
    Post by: Maria@Parallels, Aug 29, 2019 in forum: General Questions
  18. Maria@Parallels
    Post

    There was a problem connecting to the server "Windows 10" (when opening Office files on Mac)

    @GaryJ5 please let us know when the issue appears at the first time, maybe after update? Also could you generate the tech.report and post the...
    Post by: Maria@Parallels, Aug 29, 2019 in forum: Installation and Configuration of Parallels Desktop
  19. Maria@Parallels
    Post

    Parralels LITE & family share

    @Hans, Parallels Desktop Lite and Standard version has 14 trial period, you can install it and test during these 2 weeks. For more info about...
    Post by: Maria@Parallels, Aug 29, 2019 in forum: Installation and Configuration of Parallels Desktop
  20. Maria@Parallels
    Post

    HELP! Parallels 15 upgrade DESTROYED my Windows 10 Virtual Machine

    @D.A.T could you reproduce the issue, generate the tech report and reply us back with the report ID please?
    Post by: Maria@Parallels, Aug 29, 2019 in forum: Installation and Configuration of Parallels Desktop
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