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  1. Maria@Parallels
    Post

    Parallels 15 Crashing Mac..

    @Jblock86 please collect the tech.report after the issue reproduced and post the report's ID here for the further issue investigation. Thanks in...
    Post by: Maria@Parallels, Sep 10, 2019 in forum: Installation and Configuration of Parallels Desktop
  2. Maria@Parallels
    Post

    您可以在此 Mac 上将许可证与 Parallels Toolbox 结合使用，从而在其他 Mac 上自动取消激活该许可证。或者您可以购买一个新的许可证。

    Hi, we've changed your Parallels Toolbox key settings, please check the activation and let us know how does it work.
    Post by: Maria@Parallels, Sep 10, 2019 in forum: Parallels Toolbox Feature Suggestions
  3. Maria@Parallels
    Post

    How to Uninstall Parallels Toolbox for Windows

    Hi Jerry, could you before the uninstallation collect the tech.report and post the report's ID here. And also you can uninstall Parallels Toolbox...
    Post by: Maria@Parallels, Sep 10, 2019 in forum: Parallels Toolbox for Windows
  4. Maria@Parallels
    Post

    Is there a way to reset the activation count parallels toolbox

    Hi, we've changed your license settings, please try activation once again and let us know how does it work. Thanks.
    Post by: Maria@Parallels, Sep 10, 2019 in forum: Parallels Toolbox for Mac
  5. Maria@Parallels
    Post

    I have a valid license for a legacy version

    Could you send me your key via the private message, please?
    Post by: Maria@Parallels, Sep 10, 2019 in forum: Licensing and Activation
  6. Maria@Parallels
    Post

    Fusion to Parallels discount?

    Please check your inbox for more info.
    Post by: Maria@Parallels, Sep 10, 2019 in forum: General Questions
  7. Maria@Parallels
    Post

    Any discount to switch from vmware to parallels?

    Hi, we will need a bit more info from you, please check your inbox and reply
    Post by: Maria@Parallels, Sep 10, 2019 in forum: General Questions
  8. Maria@Parallels
    Post

    Any discount to switch from vmware to parallels?

    Hey, please check your inbox and provide us with more info.
    Post by: Maria@Parallels, Sep 10, 2019 in forum: General Questions
  9. Maria@Parallels
    Post

    I have a valid license for a legacy version

    Your license settings has been changed, please try to activate it again and check.
    Post by: Maria@Parallels, Sep 10, 2019 in forum: Licensing and Activation
  10. Maria@Parallels
    Post

    Kinect 2 and Parallels Desktop 15

    @YSG , could you reproduce the issue and generate the tech.report right after that? Please post the report ID here for the further issue...
    Post by: Maria@Parallels, Sep 10, 2019 in forum: Windows Virtual Machine
  11. Maria@Parallels
    Post

    anyone use colemak layout?

    @Jeff7, please try to disable the keyboard layout sync between Mac and Win. Please provide us with any results.
    Post by: Maria@Parallels, Sep 10, 2019 in forum: Windows Virtual Machine
  12. Maria@Parallels
    Post

    Windows 10 is slow on another account on same iMac.

    May I ask you for the tech.report creation? We need 1 report from the first account and the 2nd report from the 2nd Mac account. Please post the...
    Post by: Maria@Parallels, Sep 10, 2019 in forum: Windows Virtual Machine
  13. Maria@Parallels
    Post

    Mouse lag in games, Windows 10 VM parallels 15 for Mac

    Hi @KurtS7 , could you generate the tech.report after the issue reproduced and post the report ID here. Also please share with us boot flag, which...
    Post by: Maria@Parallels, Sep 10, 2019 in forum: Windows Virtual Machine
  14. Maria@Parallels
    Post

    Converted VM always says "Preparing to configure your virtual machine" on every resume

    @shubb, could you generate the tech.report please right after the issue reproduced and post the report's ID here. Also after the report...
    Post by: Maria@Parallels, Sep 10, 2019 in forum: Installation and Configuration of Parallels Desktop
  15. Maria@Parallels
    Post

    Icon In Control Center Has Changed

    Hi, please open the Parallels Desktop preferences -> choose the General tab and under the Virtual Machine Dock icons -> choose the "Live screenshot"
    Post by: Maria@Parallels, Sep 9, 2019 in forum: Installation and Configuration of Parallels Desktop
  16. Maria@Parallels
    Post

    msvcp120.dll missing

    Hi, could you share more detailed info about the issue please?
    Post by: Maria@Parallels, Sep 9, 2019 in forum: Installation and Configuration of Parallels Desktop
  17. Maria@Parallels
    Post

    Windows 10 very laggy using external monitor

    @ChristopherD6 could you generate the tech.report right after the issue reproduced and reply us back with the report ID here. Thanks in advance.
    Post by: Maria@Parallels, Sep 9, 2019 in forum: General Questions
  18. Maria@Parallels
    Post

    Mudbox and Intel Drivers Problem:

    @MichaelMcF are you using the Parallels Desktop 15?
    Post by: Maria@Parallels, Sep 9, 2019 in forum: General Questions
  19. Maria@Parallels
    Post

    Where can I buy the 1 Year subscription?

    Let us know if you have any additional questions. We will be glad to help you.
    Post by: Maria@Parallels, Sep 9, 2019 in forum: General Questions
  20. Maria@Parallels
    Post

    Parallels 15 sometimes freezes host system, sometimes won't start on mojave

    Guys, is it possible to reproduce the issue, generate the tech.report right after that and post the report's ID here for the further issue...
    Post by: Maria@Parallels, Sep 9, 2019 in forum: General Questions
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