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Check you inbox please. Your account email has been change, check it and let us know how does it work.
@CireasaE, do you know your "old" (wrong) email, which you used for purchasing and registration? Also is it possible to provide us with your...
Done, check the issue please
Hey, please provide us with your old email and new one, we will transfer your licenses to your new email.
Hi, please check your inbox for more info
@BradW4 , did you reinstall Parallels Tools and check the same behavior?
Thank a lot for cooperation with. Looking forward to your response and the report ID.
@RobertJoh Could you clarify and send us step-by step instruction in order to reproduce the same issue on our side please? Did you start VM, then...
@jemenake , did you start any specific audio? Also please create a tech.report after the issue reproduced and post the report ID here.
Great! Thank you very much. We will involve Parallels Engineering team in this case for the issue investigation.
Did you try to create an empty VM and add your virtual hard drive to it?
Thanks a lot for your reply. Did you stop VM on your 1st Mac account before starting it on the second one?
Guys, may I ask you for some help with the issue investigation? Could you collect the tech data after the issue reproduced and post here the...
Sorry my bad, forgot to add link in my reply. And thanks a lot for your report. One more thing, could you tell us please version of your...
Thanks a lot for sharing updates here.
Please reply on mine
Hi, there was no resolution tab under "Graphics" settings from 11 version.. Could you share with us more detailed info about your resolution...
I think that Paul just add suggestion according TINAR question: "If I can delete the older version will I loose my programs?"
Thanks for sharing this, but if it's possible and if you have time for it, please collect the tech.report, it will help us to find the rooy cause...
Hi @AraboB , check this KB article in order to enable eGPU in VM and let us know if it's not that case, we will be glad to help.
