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@ParallelsU305, did you try to change the graphics option in VM configuration-> Hardware? Also please create a screenshot of the issue and...
Thanks a lot for the report. Jut to clarify, you saw this issue on the external monitor only? Only cursor doesn't work properly or you see any...
Hi, in order to troubleshoot this issue we need a tech report, that was generated right after that issue reproduced.
@hamidi, did you receive the "out of space" warning after starting your VM?
@RobertS8, when you take the headset off, what you got into the Windows VM settings? If you manually set it to speakers after taking headset off,...
Hi Kurt, I've involved Parallels Engineering team in this case for the further investigation. Once I get any updates I'll contact you here...
Technical reports do not include personal or confidential data and contain only basic technical information (system logs, a description of the...
Could you provide us please with the screenshot of VM config->Option->Sharing tab?
Sorry for the delay. Could you generate the tech.report after the issue reproduced and post the report's ID here. Once again, please accept my...
Hi, could you share more details about the issue you got. Also please reproduce it, collect the tech.report and post the report's ID here.
Thanks a lot for your cooperation with us. Please check your inbox for more info.
We've made necessary changes with your key, please check the issue with activation now and let us know how does it work.
Dear @JustinFranks thank you for sharing your feedback. We will discuss it with the Marketing team and get back to you here and also share any...
Hi, please reply us back with your old email and the new one.
Actually at that moment we have no official offer for the VMware users. Once it will be officially available we will share this info at parallels.com
We have no official offer ot upgrade policy for the VMware users, but as an expectation we can provide you with some bonus please check your inbox...
Guys, please reproduce the issue and collect the tech.report right after that. Please post the report's ID here.
Hi we need a bit more inform from you. Please check your inbox and reply.
Hi, your Parallels Desktop 9 key has been reset. Please check and let us know if it's now that case.
Hi, your order has been refunded. Fund will appear at your bank account during the next 5-7 days.
