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  1. Maria@Parallels
    Post

    Reverted back to PD14 from PD15

    Also the detailed description of the issue will be very appreciated.
    Post by: Maria@Parallels, Sep 19, 2019 in forum: Windows Virtual Machine
  2. Maria@Parallels
    Post

    Reverted back to PD14 from PD15

    Could you reproduce the issue please and collect the tech report right after that? Please post the report's ID here.
    Post by: Maria@Parallels, Sep 19, 2019 in forum: Windows Virtual Machine
  3. Maria@Parallels
    Post

    Parallels 14 don't see bootcamp Windows 10 partition encrypted by BitLocker

    Hi Bitlocker tends to hinder a boot camp partition from mounting on to the macOS. Parallels Desktop cannot detect any such unmounted partitions.
    Post by: Maria@Parallels, Sep 19, 2019 in forum: Windows Virtual Machine
  4. Maria@Parallels
    Post

    Can't open Windows 10 - stuck on spinning device

    Thanks a lot for the detailed info and tech report. We've involved Parallels Engineering team in this case for the issue investigation. Once we...
    Post by: Maria@Parallels, Sep 19, 2019 in forum: Windows Virtual Machine
  5. Maria@Parallels
    Post

    No Mans Sky - Parallels 15

    Guys, you can also share your suggestion at this thread. Appreciate your cooperation.
    Post by: Maria@Parallels, Sep 19, 2019 in forum: Windows Virtual Machine
  6. Maria@Parallels
    Post

    Parallels Tools syncs time in Windows 10 even with "Do not sync" time setting !!!

    @outthegap Could you generate the tech report and post the report's ID here please?
    Post by: Maria@Parallels, Sep 19, 2019 in forum: Windows Virtual Machine
  7. Maria@Parallels
    Post

    I can not activate parallels desktop...

    Hi could you provide us please with your license key. We will check it. Please just reply on mine pm
    Post by: Maria@Parallels, Sep 19, 2019 in forum: Installation and Configuration of Parallels Desktop
  8. Maria@Parallels
    Post

    Help needed to restore Parallels following HDD failure and replace with new SSD?

    Thanks a lot! We will continue the issue investigation and probable involve the Engineering team into this case.
    Post by: Maria@Parallels, Sep 19, 2019 in forum: Installation and Configuration of Parallels Desktop
  9. Maria@Parallels
    Post

    Parallels Desktop will not open

    Hi which Parallels Desktop version are you using? Also could you create a tech report right after the issue reproduced and post the report's ID here.
    Post by: Maria@Parallels, Sep 19, 2019 in forum: Installation and Configuration of Parallels Desktop
  10. Maria@Parallels
    Post

    Accidentally Uninstalled windows.pvm and the file is now corrupt.

    Hi, you can add your virtual hard drive to the new installed VM. Or try to access your VM file with mounting your virtual HD to Mac.
    Post by: Maria@Parallels, Sep 19, 2019 in forum: Installation and Configuration
  11. Maria@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hi, we've changed your key's internal settings, please check the issue.
    Post by: Maria@Parallels, Sep 19, 2019 in forum: General Questions
  12. Maria@Parallels
    Post

    Macbook stolen and cannot reinstall Parallels

    Hi, your key has been reset, please check the issue and let us know if it doesn't work for you.
    Post by: Maria@Parallels, Sep 18, 2019 in forum: Installation and Configuration of Parallels Desktop
  13. Maria@Parallels
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Sorry for the delay, please check your inbox.
    Post by: Maria@Parallels, Sep 18, 2019 in forum: Licensing and Activation
  14. Maria@Parallels
    Post

    Windows 10 black screen

    Could you collect the tech.report right after the issue reproduced and post the report's ID here.
    Post by: Maria@Parallels, Sep 18, 2019 in forum: Windows Virtual Machine
  15. Maria@Parallels
    Post

    Can't activate parallels toolbox.

    Thanks a lot for sharing the results and let us know if you have any additional question.
    Post by: Maria@Parallels, Sep 17, 2019 in forum: Parallels Toolbox for Mac
  16. Maria@Parallels
    Post

    Mouse lag in games, Windows 10 VM parallels 15 for Mac

    We received request from the Engineering team and send you an email with instructions. Looking forward to your reply and thanks a lot for the...
    Post by: Maria@Parallels, Sep 17, 2019 in forum: Windows Virtual Machine
  17. Maria@Parallels
    Post

    Windows 10 black screen

    Could you please test the same behavior with Parallels Desktop 15 during the free trial period?
    Post by: Maria@Parallels, Sep 17, 2019 in forum: Windows Virtual Machine
  18. Maria@Parallels
    Post

    Windows 10 black screen

    When does it appear? After any updates?
    Post by: Maria@Parallels, Sep 17, 2019 in forum: Windows Virtual Machine
  19. Maria@Parallels
    Post

    Migrated to new Macbook, need to activate

    Hi, I cannot see any key in your account davi*******@gmail.com Please send me you key and old email via the private message
    Post by: Maria@Parallels, Sep 17, 2019 in forum: Installation and Configuration of Parallels Desktop
  20. Maria@Parallels
    Post

    Converted VM always says "Preparing to configure your virtual machine" on every resume

    May be it's possible for you to share with us C:\Windows\Logs\parallels.log or /Library/Logs/parallels.log?
    Post by: Maria@Parallels, Sep 17, 2019 in forum: Installation and Configuration of Parallels Desktop
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