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  1. Maria@Parallels
    Post

    Windows 10 VM freezes for 5 to 15 seconds regularly since High Sierra - Parallels 13.0.1 (42947)

    Could you collect the tech.report please and share the report's id here?
    Post by: Maria@Parallels, Sep 24, 2019 in forum: Windows Virtual Machine
  2. Maria@Parallels
    Post

    Parallels 14, Sierra and Itunes movies: Wont Play

    Hi, could you provide us with the step-by-step instructions in order to reproduce the issue on our side and then please collect the tech report...
    Post by: Maria@Parallels, Sep 24, 2019 in forum: macOS Virtual Machine
  3. Maria@Parallels
    Post

    Catalina SideCar not working

    Hi, could you collect the tech report please and post the report's ID here?
    Post by: Maria@Parallels, Sep 24, 2019 in forum: macOS Virtual Machine
  4. Maria@Parallels
    Post

    Can't open Windows 10 - stuck on spinning device

    Guys, we recieved updates from the Parallels Engineering team. Please generate the tech report with detailed logging. You can find how to do it...
    Post by: Maria@Parallels, Sep 24, 2019 in forum: Windows Virtual Machine
  5. Maria@Parallels
    Post

    Deleting snapshot

    Thanks for sharing this. Also please let us know if the issue reoccurs. Thank you for your cooperation once again.
    Post by: Maria@Parallels, Sep 24, 2019 in forum: Installation and Configuration of Parallels Desktop
  6. Maria@Parallels
    Post

    Windows 10 may not boot after installing Сreators Update

    Hi, please provide us with more details. Did you get any error/warning? Also the tech report will be helpful. Please create it right after the...
    Post by: Maria@Parallels, Sep 24, 2019 in forum: Windows Virtual Machine
  7. Maria@Parallels
    Post

    Start Menu Location in 1903

    Guys, we will provide you with updates about the fix in Parallels Desktop 14, once it will be available for us. Please accept our apologize for...
    Post by: Maria@Parallels, Sep 24, 2019 in forum: Windows Virtual Machine
  8. Maria@Parallels
    Post

    MiraCast support for external Displays

    Hi, Miracast dongles connect over HDMI to computers/TVs. Unfortunately we're not able to implement this feature, until Macs support Miracast. But...
    Post by: Maria@Parallels, Sep 24, 2019 in forum: Parallels Desktop for Mac Feature Suggestions
  9. Maria@Parallels
    Post

    Miracast support for windows 10 under parallel desktop?

    Hi, Miracast dongles connect over HDMI to computers/TVs. Unfortunately we're not able to implement this feature, until Macs support Miracast
    Post by: Maria@Parallels, Sep 24, 2019 in forum: Windows Virtual Machine
  10. Maria@Parallels
    Post

    Parallels Toolbox updates with license key Parallels Desktop 13

    @RuiS1, if you would like to get more info about Parallels Toolbox system requirements, you can check this KB article. If not, please let us know...
    Post by: Maria@Parallels, Sep 24, 2019 in forum: Parallels Toolbox for Mac
  11. Maria@Parallels
    Post

    Parallels desktop 11: "You have reached the maximum number of activations available"

    Hi, your key has been reset, please check the issue.
    Post by: Maria@Parallels, Sep 24, 2019 in forum: General Questions
  12. Maria@Parallels
    Post

    Reverted back to PD14 from PD15

    Please generate the tech report right after that issue reproduced and post new report (from 15 version) here We will check your tickets for the...
    Post by: Maria@Parallels, Sep 23, 2019 in forum: Windows Virtual Machine
  13. Maria@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hi, your key has been reset, please check.
    Post by: Maria@Parallels, Sep 23, 2019 in forum: General Questions
  14. Maria@Parallels
    Post

    Cannot deactivate Desktop 10 license on my old Mac

    Hi, your key has been reset, please check the issue.
    Post by: Maria@Parallels, Sep 23, 2019 in forum: Installation and Configuration of Parallels Desktop
  15. Maria@Parallels
    Post

    Blank Page

    Hi, could you please provide us with the screenshot of the issue?
    Post by: Maria@Parallels, Sep 23, 2019 in forum: Installation and Configuration
  16. Maria@Parallels
    Post

    Snapshot deletion painfully slow

    Hi, you can find more info here
    Post by: Maria@Parallels, Sep 23, 2019 in forum: macOS Virtual Machine
  17. Maria@Parallels
    Post

    Colour Management

    @JamesMcDowell could you reproduce the issue, collect the tech report right after that and post the report id here please?
    Post by: Maria@Parallels, Sep 23, 2019 in forum: Windows Virtual Machine
  18. Maria@Parallels
    Post

    Disable Dangerous "Free Up Disk Space" message

    could you reproduce the issue please and collect the tech report right after that, and post report's ID here?
    Post by: Maria@Parallels, Sep 23, 2019 in forum: Installation and Configuration of Parallels Desktop
  19. Maria@Parallels
    Post

    Parallels 15 sometimes freezes host system, sometimes won't start on mojave

    Hi, is it possible to revert back, reproduce issue, collect the tech report and post report's id here?
    Post by: Maria@Parallels, Sep 23, 2019 in forum: General Questions
  20. Maria@Parallels
    Post

    Parallels 15 sometimes freezes host system, sometimes won't start on mojave

    Hi, thank you for the report, could you please post the report's ID here?
    Post by: Maria@Parallels, Sep 22, 2019 in forum: General Questions
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