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  1. Maria@Parallels
    Post

    Competitive upgrade pricing

    Hi, we've already sent you a private message with additional info. Please check your pm and let us know if you have any questions to us.
    Post by: Maria@Parallels, Oct 6, 2019 in forum: General Questions
  2. Maria@Parallels
    Post

    need to have the Version Parallels Desktop 15 - 15.0.46967.0 where could I download this version

    Hi, could you please collect the tech report and post the report id here?
    Post by: Maria@Parallels, Oct 4, 2019 in forum: Installation and Configuration of Parallels Desktop
  3. Maria@Parallels
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hi, please provide us with your both license keys, we will check it for you. Please reply on mine pm
    Post by: Maria@Parallels, Oct 4, 2019 in forum: Licensing and Activation
  4. Maria@Parallels
    Post

    Need key from previous version after reinstallation

    Hi, please provide us with the screenshot of this message. Thanks in advance.
    Post by: Maria@Parallels, Oct 4, 2019 in forum: Installation and Configuration of Parallels Desktop
  5. Maria@Parallels
    Post

    Move parallels to new Mac seems to be problem

    Your key has been associated with your email kou***a@******.cz Also please reply on mine messages in the blank box below and then click on the...
    Post by: Maria@Parallels, Oct 4, 2019 in forum: Installation and Configuration of Parallels Desktop
  6. Maria@Parallels
    Post

    Move parallels to new Mac seems to be problem

    Hi, we've received your key and rest it for you. Please try to activate it. Also I'll provide you with additional info about email associated with...
    Post by: Maria@Parallels, Oct 4, 2019 in forum: Installation and Configuration of Parallels Desktop
  7. Maria@Parallels
    Post

    unrecognized graphic card

    Thank you, but is it possible to post the report's ID here?
    Post by: Maria@Parallels, Oct 3, 2019 in forum: Windows Virtual Machine
  8. Maria@Parallels
    Post

    Playstation Now

    Hi, you can find more info here and please let us know if it's not that case.
    Post by: Maria@Parallels, Oct 3, 2019 in forum: Windows Virtual Machine
  9. Maria@Parallels
    Post

    Pro subscription: one machine, but multiple accounts?

    Hi, we have a policy 1 license for 1 Mac. You can share your VM between your Mac accounts. You can you your Parallels Desktop on 1 Mac with every...
    Post by: Maria@Parallels, Oct 3, 2019 in forum: General Questions
  10. Maria@Parallels
    Post

    Move parallels to new Mac seems to be problem

    Could you please provide us with your license key via the private message? Or just reply on mine.
    Post by: Maria@Parallels, Oct 3, 2019 in forum: Installation and Configuration of Parallels Desktop
  11. Maria@Parallels
    Post

    Upgrade from v13 to v15, is it possible?

    Hi, you can purchase upgrade and confirm activation with any previous license key. It could be Parallels Desktop 13, 12, 11, 10 etc.. Please let...
    Post by: Maria@Parallels, Oct 3, 2019 in forum: General Questions
  12. Maria@Parallels
    Post

    Access Window Popping Up Intermitently

    Hi, could you please provide us with the screenshot of the "accessible" message?
    Post by: Maria@Parallels, Oct 3, 2019 in forum: Installation and Configuration
  13. Maria@Parallels
    Post

    Blank Page

    You can post it here
    Post by: Maria@Parallels, Oct 3, 2019 in forum: Installation and Configuration
  14. Maria@Parallels
    Post

    Parallels 14, Sierra and Itunes movies: Wont Play

    Did you get any specific error message? Or just blank screen?
    Post by: Maria@Parallels, Oct 3, 2019 in forum: macOS Virtual Machine
  15. Maria@Parallels
    Post

    unrecognized graphic card

    Hi, could you please provide us with the screenshot of the error message and also collect the tech report right after the issue reproduced and...
    Post by: Maria@Parallels, Oct 3, 2019 in forum: Windows Virtual Machine
  16. Maria@Parallels
    Post

    Can't open Windows 10 - stuck on spinning device

    Thanks for your post. Parallels Engineering Team is currently working on the resolution. Detailed tech report will be helpful. Please collect the...
    Post by: Maria@Parallels, Oct 3, 2019 in forum: Windows Virtual Machine
  17. Maria@Parallels
    Post

    Where is list that is shown in Control Center stored?

    You can use the Terminal commands from this user guide and list your VM location in Terminal.
    Post by: Maria@Parallels, Oct 3, 2019 in forum: Installation and Configuration of Parallels Desktop
  18. Maria@Parallels
    Post

    Can't find parallels driver for usb devices.

    More info about recovery mode and how to boot into recovery you can check here.
    Post by: Maria@Parallels, Oct 3, 2019 in forum: Installation and Configuration of Parallels Desktop
  19. Maria@Parallels
    Post

    Parallels 8 Will Not Load USB Drivers

    Hi, actually Parallels Desktop 8 is not supported anymore, but if you send us a screenshot of the error message which you got, we will try to help...
    Post by: Maria@Parallels, Oct 3, 2019 in forum: Installation and Configuration of Parallels Desktop
  20. Maria@Parallels
    Post

    Kontextmenü mit in Ordner Kopieren bzw. verschieben aktivieren

    Could you provide us with more details please? What function did you activate and how
    Post by: Maria@Parallels, Oct 2, 2019 in forum: Parallels Toolbox Feature Suggestions
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