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HI, could you please provide us with your account and and license key. Please send it via the private message.
Your key settings have been changed. Please check the activation issue. And do not forget to check the compatibility between macOS and Parallels...
Did you get any error/warning during or before crash? Are you using the Parallels Desktop 15 and Mac OS Catalina?
@ivahost, are you using macOS Catalina?
Did you get this issue before? Did you test the same behavior with new created vm? Could you please collect the tech report after the issue...
Could you describe your question in more details, or step-by-step instructions what would you like to get.
Hi, could you please reproduce the issue, collect the tech report and post the report's ID here?
Did you submit a ticket to support? If you decide to investigate the issue please collect the tech report right after the issue reproduced and...
This issue is currently under investigation. Parallels Engineering team are continually working on issues that are escalated from our Support...
Hi, if you're using the Parallels Desktop 15, please collect the tech report after the issue reproduced and post the report's id here.
Hi, we've changed settings of your key, please check the issue and let us know how does it work.
Hi, your key has been reset. Please check the issue
What message did you get? Please try to completely remove Parallels Desktop and install it again and check.
Hi, please provide us with more detailed description. Thanks in advance.
Are you using the latest version of Parallels Desktop?
Hi, could you please provide us with detailed issue description, that we will be able to reproduce it on our side. Also the screenshot of the...
Did you received this error after update to Catalina? Which version of Parallels Desktop are you using?
Hi which version of Parallels Desktop are you using?
The refund process has been started. You will received fund during the next 5-7 days.
Which version of Parallels Desktop are you using?
