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Hi, could you provide us with your purchase order number?
Hi, all information about macOS Catalina and Parallels Desktop compatibility will be available after official release of Caalina.
Hi before the installation, please check this KB article about Parallels Desktop and Mac OS compatibility. Also please use this KB article to...
Also do you have a backup copy of your VM?
Could you please collect the tech.report after that issue reproduced and post the report's ID here.
Your key's setting has been changed, please check the issue.
Thanks a lot for sharing this.
Could you provide us please with the following info: Guys, we recieved updates from the Parallels Engineering team. Please generate the tech...
Sorry for the inconvenience, but we need a bit more info for the issue investigation and then we've request it from you. This is an update which...
Did you try this solution?
Yes, you can update your Parallels Toolbox on different MacOS. But after update as you've already said you will have to purchase new license key....
Hi, could you please try the same behavior with Parallels Desktop 15. You can do it during the trial period.
Sorry for the delay, when does the issue appear at first time, may be after Windows update?
Hi, do you need any help with moving your license? Did you try the steps above?
Could you please share with us more detailed info about the issue that your got? Thanks in advance.
Hi, please provide us with more detailed info what exactly happened when you tried to access your Windows? Are you using the Parallels Access for...
Hi, unfortunately you cannot install Parallels Desktop 14 and 15 on Mac OS Yosemite, but Parallels Desktop 12 and 13 are compatible with this Mac...
you can test the same issue with trial version. Did you make any updates before the issue appeared?
Did you test the same behavior with the latest version of Parallels Desktop?
