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Hi, did you try this? Please let us know if it's not that case.
Did you reset your VM. Also please collect the tech report after the issue reproduced and post the report's ID here.
Could you provide us with the screenshot of the issue?
Hi, which version of Client are you using?
Hi, sorry for the delay in response. Could you collect the tech report right after the issue reproduced and post the report's ID here?
Thanks a lot for sharing this. Please let us know if the issue reoccurs.
It will be great. Also does your mouse work in Full screen or Windows mode? One more thing, please reproduce the issue and collect the tech...
Hi, Parallels Desktop 14 is not fully compatible with MacOS Catalina, so difference issues may appear. We recommend to make a back up copy of...
Hi, which version of Parallels Desktop are you using? Also when does the issue appear? Maybe after update?
Also could you clarify what are you trying to download?
Hi, we will provide Parallels Engineering team with your info and tech report for the further issue investigation and get back to you once we...
Do you still have an issue?
Hi, you can upgrade from Standard to Pro using this article. But in order to downgrade you need to purchase license from the official Parallels...
Hi, In Parallels Desktop for Mac you can assign up to 8GB of RAM to your virtual machine. In Pro Edition you can assign up to 64GB of memory....
Hi, please provide us with mode details. We didn't schedule 12 payments during 1 year. The subscription period is 1 year and you will be charged...
Hi, we didn't find any key in your account stub*******@gmail.com Could you send us your key via the private message, we will help you to...
Hi, did you check this option in Mac system preferences?
Hi, could you please provide us with your license key via the private message?
Sure, please check your inbox.
Guys, do you have the same issue with the latest Toolbox update 3.7?