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  1. Maria@Parallels
    Post

    Cancel subscription

    Hi, please check this KB article for more info about removing Parallels account. Let us know if it's not that case.
    Post by: Maria@Parallels, Dec 16, 2019 in forum: Licensing and Activation
  2. Maria@Parallels
    Post

    Competitive upgrade pricing

    Hi, Please reply me in pm
    Post by: Maria@Parallels, Dec 16, 2019 in forum: General Questions
  3. Maria@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hey, we've reset your key please check the issue and let us know how does it work
    Post by: Maria@Parallels, Dec 16, 2019 in forum: General Questions
  4. Maria@Parallels
    Post

    License Key attached to different account, cannot activate purchased key?

    Hey, please provide us with your key and correct email address.
    Post by: Maria@Parallels, Dec 16, 2019 in forum: Licensing and Activation
  5. Maria@Parallels
    Post

    License Key attached to different account, cannot activate purchased key?

    Hi, we've reset your Parallels Desktop 14 license, please check the issue.
    Post by: Maria@Parallels, Dec 16, 2019 in forum: Licensing and Activation
  6. Maria@Parallels
    Post

    Parallels desktop 10: "You have reached the maximum number of activations available"

    Hi, your keys have been reset. But please note that Parallels Desktop 10 doesn't compatible with the latest macOS version
    Post by: Maria@Parallels, Dec 16, 2019 in forum: General Questions
  7. Maria@Parallels
    Post

    Prevent Parallels from launching when opening a file

    Hi, please check settings at Parallels Desktop -> Preferences -> General -> un tick Star Parallels as a service. Also please check the virtual...
    Post by: Maria@Parallels, Dec 16, 2019 in forum: General Questions
  8. Maria@Parallels
    Post

    Parallel 13 switches to Mac Desktop

    Hi, please share a bit more details with us. How do you switched between Mac and virtual machine? Which version of Parallels Desktop and Mac Os...
    Post by: Maria@Parallels, Dec 16, 2019 in forum: macOS Virtual Machine
  9. Maria@Parallels
    Post

    how to deactivate my Parallel Desktop license key and transfer to my new Mac

    Hi, I didn't find any key in your Parallels account k**in.*******@mu*****ibe.com Please share your key with us via the private message.
    Post by: Maria@Parallels, Dec 16, 2019 in forum: Licensing and Activation
  10. Maria@Parallels
    Post

    Install on new mac

    Hi, we've changed your license key settings, please check the issue. BTW please note that Parallels Desktop 10 in not compatible with the latest...
    Post by: Maria@Parallels, Dec 16, 2019 in forum: Parallels Client for Mac
  11. Maria@Parallels
    Post

    MacOS Catalina continuously verifies Toolbox

    Thanks a lot, got it. We will investigate this issue further.
    Post by: Maria@Parallels, Dec 15, 2019 in forum: Parallels Toolbox for Mac
  12. Maria@Parallels
    Post

    Fusion to Parallels discount?

    Sorry for the delay, just replied you
    Post by: Maria@Parallels, Dec 13, 2019 in forum: General Questions
  13. Maria@Parallels
    Post

    permenant license individual parallels toolbox

    Hi, you can download previous version of Parallels Toolbox and activate it with your Parallels Desktop 13 license key. Also, I've found at your...
    Post by: Maria@Parallels, Dec 13, 2019 in forum: Parallels Toolbox for Mac
  14. Maria@Parallels
    Post

    MacOS Catalina continuously verifies Toolbox

    Hi, please check your inbox for more info about uploading. Looking forward to your reply.
    Post by: Maria@Parallels, Dec 13, 2019 in forum: Parallels Toolbox for Mac
  15. Maria@Parallels
    Post

    Overwatch Severe FPS Stuttering under Catalina/Parallels 15 with eGPU

    Guys, we didn't get any tech report from you. Could you collect it after the issue reproduced please? And then post the report's id here. Looking...
    Post by: Maria@Parallels, Dec 13, 2019 in forum: Windows Virtual Machine
  16. Maria@Parallels
    Post

    Parallels Toolbox Expired, But ...

    Hi, with a perpetual Parallels Desktop 15 license you get a three-month subscription for Parallels Toolbox for Mac and Windows, that is why it has...
    Post by: Maria@Parallels, Dec 12, 2019 in forum: Parallels Toolbox for Mac
  17. Maria@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hi, we've reset your key, please check the issue, and also please note that Parallels Desktop 10 isn't compatible with macOS Catalina
    Post by: Maria@Parallels, Dec 11, 2019 in forum: General Questions
  18. Maria@Parallels
    Post

    Excel: alt+enter does not work

    Hi, could you provide us with the step-by-step instruction in order to reproduce the issue on our side. Looking forward to your reply.
    Post by: Maria@Parallels, Dec 10, 2019 in forum: Windows Virtual Machine
  19. Maria@Parallels
    Post

    How do I remove shortcuts from a Windows guest to the macOS host?

    Hi, just for check. Did you isolate your VM from Mac or just disable the "sharing application" option?
    Post by: Maria@Parallels, Dec 10, 2019 in forum: Windows Virtual Machine
  20. Maria@Parallels
    Post

    Running Sims 2 in Windows 10

    Hi, which version of Parallels Desktop you're using? Also please provide us with your VM OS version and MacOS version? Did you get any error...
    Post by: Maria@Parallels, Dec 10, 2019 in forum: Windows Virtual Machine
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